Malaysia
Thailand
Indonesia
What is NinjaVan Express (Door to Door)?
NinjaVan Express (Door to Door) is renowned as a highly dependable delivery service, offering unparalleled support to businesses of all sizes to address last-minute delivery challenges efficiently.
Delivery Duration
1 day working after collection.
Delivery Coverage
- Singapore islandwide (Ninja Van coverage areas).
- Delivery service is unavailable to PO box (Post Office box) / APO (Army Post Office) / FPO (Fleet Post Office) / DPO (Diplomatic Post Office) addresses and restricted areas.
Pick Up
- Same day pick up: Book before 11:45am.
- Pick up time: 9am – 6pm.
- Pick up day: Monday to Friday.
- Minimum pick up quantity (MOQ): 5 pcs.
- For pickups of less than the minimum order quantity (MOQ) of 5 pieces, a charge of S$5 (before GST) will apply.
Drop-off
Not available.
Max Weight & Dimension
- Max weight: 30kg.
- Max dimension: L + W + H = 300cm.
- Volumetric weight (VW) = (height x width x length)cm / 5000. Calculate now!
- Parcel weight will be determined by either actual or volumetric weight (VW) or whichever is higher.
Parcel Protection
- Basic insurance coverage: Maximum SGD100 or coverage on parcel value, whichever is lower.
- Exclusive parcel protection:
- Extra parcel protection EasyCover is available. Get it now!
Prohibited Items
Check domestic prohibited items here.
Online Tracking
Track your parcel here.
Cash On Delivery (COD)
- Available.
- COD Charges: SGD2 or 4% of COD amount (whichever is higher)
- Courier Settlement Timeline: 4-5 weeks (When users can make a withdrawal request once status is ‘To Release’)
- Min-Max COD Amount: SGD2.01 – SGD2,000 COD amount.
Proof of Delivery (ePOD)
Not available on EasyTrack. Request now from our support team!
Note
All rates quoted are rates inclusive of shipping fee but do not include additional surcharges incurred by courier.
Why Choose NinjaVan Express (Door to Door)?
5
Minimum Pick Up Quantity
< 24 hrs
Delivery Duration
30kg
Max Weight
Simplify Your Ninja Van Deliveries with EasyParcel
Manage your Ninja Van deliveries in one platform with automatic order syncing and flexible parcel protection options for every shipment.
All-in-One Shipping Platform
Create, manage, and track all your Ninja Van shipments and other courier deliveries in one dashboard.
Seamless Store Integration
Connect your store to automatically sync orders and speed up your fulfillment process.
Basic & Exclusive Parcel Protection
Every shipment includes basic coverage, with optional EasyCover protection of up to S$5,000 per parcel.
Power Your Business Growth with EasyParcel
CUSTOM BRANDING
Elevate Your Brand
Increase brand awareness among customers through personalized shipping labels, tracking pages, SMS, and email notifications.
AUTO TOP UP
Never Run Out, Always Ship Smoothly
Set up automatic top-ups to ensure you always have enough credit for seamless shipping. Eliminate the risk of order delays and focus on what matters most – running your business smoothly.
ECOMMERCE INTEGRATION
Power Up Your Workflow with Seamless Integrations
Save time and cut down on manual tasks by fulfilling orders directly from your eCommerce platform such as WooCommerce and Shopify in just one click.
Frequently Asked Questions (FAQ)
How to book NinjaVan Express?
Only 3 simple steps to book NinjaVan Express Service:
- Enter origin, destination and weight to quote for the shipping rate.
- Click "Book" button under NinjaVan Express courier service.
- Pay and waiting for the parcel to be processed.
How to check NinjaVan Express Shipping Rate?
Enter origin, destination and weight to quote for the shipping rate. Quote now!
How can I track my parcel?
You can track your parcel through EasyTrack with any courier.
Any extra charges needed beside the shipping rate?
No, there are no extra charges for all bookings made through EasyParcel including pick up service.
How do I package my parcel?
Click here to know more about the way or package your parcel.
Hear From Our Clients
Want a Smarter Way to Handle Your Ninja Van Shipments?
Choose the best delivery option for every shipment, manage all your Ninja Van deliveries in one platform, and streamline your workflow with simple tools, automation, and flexible parcel protection.
