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Experience a lively workplace where every day is an adventure, and your contributions make a real impact on the world of shipping.
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Business Development Executive

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UI/UX Product Manager

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Creative Designer Executive

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Content Creator

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Finance Executive

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Customer Service Relationship Executive

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Senior Performance Marketing Executive

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Assistant Finance Manager

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Internship in Marketing

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Internship in Customer Service

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Internship in Web Designer (WordPress)

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Internship in UI/UX Designer

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Internship in Web Developer

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Internship in Finance

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Internship in Business Development

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Peek into Our Dynamic Culture

Enjoy Amazing Perks

At EasyParcel, we’re committed to creating a workplace that blends productivity with enjoyment.
Here are some of the fantastic perks you’ll get to experience as part of our team:

Stylish and Relaxing Office

Work in a beautifully designed office space that promotes creativity and relaxation.

Convenient Location

Enjoy the ease of a prime location near diverse food options and ample parking.

Complimentary Snacks

Satisfy your cravings with a variety of free snacks available in our pantry.

Break and Play Zones

Unwind in our gaming area or kick back in our cozy bean bag lounge to take a break from work.

Gym and Sauna

Stay healthy with access to our on-site gym and sauna, perfect for a post-workout relaxation.

Annual Celebrations

Celebrate throughout the year with festive events, team building, and annual dinner.

Ready to Take the Next Step in Your Career?

Explore exciting opportunities at EasyParcel and be part of a team that’s redefining the future of shipping and logistics.

Join Our Team

Business Development Executive

Job Descriptions

As a Business Development Executive, you will be at the heart of our sales efforts, playing a crucial role in promoting our services and driving business growth through outbound calls.

Key Responsibilities:

  • Make outbound calls to potential customers, introducing EasyParcel’s solutions and understanding their unique needs.
  • Listen actively and provide personalized solutions to address customer challenges, fostering loyalty.
  • Maintain accurate records of interactions and customer details in the CRM system for effective communication and follow-up.
  • Set ambitious goals and consistently strive to exceed them, driven by a strong determination to succeed.
  • Collaborate closely with sales, marketing, and customer support teams for seamless client experience and shared objectives achievement.
  • Conduct regular business reviews to identify upselling, cross-selling, and account expansion opportunities, maximizing customer value.
  • Provide prompt and helpful support to existing customers’ inquiries, aiming to build lasting.

Job Requirements

  • 1-2 years of successful sales experience, showcasing relationship-building, understanding customer needs, and closing deals.
  • Fresh Graduate are welcome to apply too!
  • Fluency in English, Bahasa Malaysia, and Mandarin, enabling effective communication and rapport-building with diverse clientele.
  • Self-driven learner, eager to adapt to new technologies and industry trends.
  • Steely determination and unwavering commitment to achieving goals, driven by a competitive spirit.
  • Champion mentality, believing in personal abilities and striving to exceed expectations.
  • Disciplined approach, proficient in time management and task prioritization for maximum productivity.
  • Customer-centric focus, demonstrating a genuine passion for exceptional customer service.
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UI/UX Product Manager

Job Descriptions

  • Product Strategy & Improvement – Identify user pain points, analyze customer journeys, and propose product improvements that enhance user experience, conversion rates, and business performance.
  • UI/UX Design & Development – Design intuitive user flows, wireframes, prototypes, and responsive interfaces for desktop, tablet, and mobile using Figma.
  • User Research & Testing – Conduct user interviews, usability testing, and competitor analysis to understand customer needs and identify opportunities for product enhancement.
  • Data Analysis & Optimization – Utilize tools such as Google Analytics 4 (GA4), Google Tag Manager (GTM), and Hotjar to track user behavior, analyze performance, and conduct A/B testing.
  • Product Execution & Collaboration – Work closely with developers, business, and marketing teams to define product requirements, coordinate implementation, conduct User Acceptance Testing (UAT), and ensure successful feature launches.
  • Design System & Content Management – Develop and maintain consistent design systems, improve UI content and user messaging, and ensure product experiences align with brand guidelines.
  • AI Tools & Innovation – Leverage AI tools such as Claude for research, prototyping, content creation, and productivity improvement while ensuring accuracy and quality.
  • Team Guidance & Project Management – Guide junior designers and interns, manage product priorities, and communicate project progress and recommendations to stakeholders.

Job Requirements

  • Diploma or Bachelor’s Degree in UI/UX Design, Interaction Design, Multimedia, Business, Computer Science, or a related field.
  • Preferably 1–3 years of experience in UI/UX design, product management, product design, or a related role.
  • Strong proficiency in Figma, including components, auto-layout, variables, prototyping, and responsive design.
  • Proven experience in designing and launching digital products or features, supported by a strong UI/UX portfolio.
  • Good understanding of user experience principles, user research, usability testing, and customer journey optimization.
  • Familiar with GA4, GTM, Hotjar, A/B testing, and other analytics tools to evaluate user behavior and product performance.
  • Experience in building or maintaining design systems and creating clear, user-friendly UI content.
  • Strong analytical, problem-solving, and project management skills, with the ability to turn insights into practical product improvements.
  • Familiar with AI tools such as Claude for research, design, prototyping, and workflow optimization.
  • Good communication and collaboration skills, with the ability to work effectively with developers, stakeholders, and cross-functional teams.
  • Excellent English communication skills.
  • Proficiency in Bahasa Malaysia and Chinese is an added advantage.
  • Proactive, independent, detail-oriented, and comfortable guiding junior team members.
  • Experience in e-commerce, logistics, SaaS, fintech, or technology-related products is an added advantage.
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Creative Designer Executive

Job Descriptions

We are looking for a creative and proactive designer who can transform fresh ideas into impactful visuals and marketing campaigns that strengthen our brand and drive business growth.

  • Creative Thinking & Concept Development – Develop fresh and innovative ideas for marketing campaigns, branding, and promotional materials.
  • Design & Execution – Independently create high-quality designs for digital advertisements, social media, marketing campaigns, and other branding materials.
  • AI Tools & Innovation – Explore and utilize AI-powered design tools to improve creativity, productivity, and design efficiency.
  • Collaboration & Improvement – Work closely with the marketing team to understand campaign objectives, evaluate creative performance, and continuously improve designs.
  • Creative Trends & Experimentation – Stay updated with design trends, explore new creative approaches, and propose fresh ideas to enhance EasyParcel’s brand presence.

Job Requirements

  • Preferably 3+ years of experience in graphic design, creative design, or a related field.
  • Strong creative thinking, visual storytelling skills, and a solid understanding of design principles.
  • Proficient in Adobe Creative Suite (Photoshop, Illustrator), Canva, or other relevant design software.
  • Able to independently manage design projects from concept development to final execution.
  • Interested in exploring AI tools and emerging technologies to enhance creative work.
  • Proactive, self-motivated, adaptable, and willing to learn new skills.
  • Good communication and teamwork skills, with the ability to collaborate effectively with the marketing team.
  • Strong attention to detail and the ability to deliver high-quality work within deadlines.
  • Passionate about creating meaningful designs that contribute to marketing effectiveness and business growth.
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Content Creator

Job Description

  • Event Content Creation – Attend EasyParcel events and capture engaging content, including founder conversations, interviews, behind-the-scenes moments, and event highlights.
  • Creative Content Development – Generate fresh and innovative content ideas for social media, marketing campaigns, and brand awareness to attract and engage new audiences.
  • On-Camera Storytelling – Confidently appear on camera, conduct interviews, and interact with founders, CEOs, business owners, and event attendees to create authentic and engaging content.
  • AI-Powered Content Creation – Utilize AI tools for brainstorming, content planning, editing, and production to improve creativity, efficiency, and content quality.
  • Photography & Videography – Plan, shoot, edit, and produce high-quality photos and videos, particularly short-form content for TikTok, Instagram, Facebook, and other digital platforms.
  • Content Trends & Performance – Stay updated with social media trends, emerging platforms, and AI technologies while continuously exploring ways to improve content engagement and marketing effectiveness.

Job Requirements

  • Diploma or Bachelor’s Degree in Marketing, Mass Communication, Multimedia, Digital Media, or a related field.
  • Experience in content creation, social media, photography, videography, or digital marketing is preferred. Fresh graduates with strong creative portfolios are encouraged to apply.
  • Strong creative thinking, storytelling skills, and the ability to develop original, engaging content ideas independently.
  • Confident and comfortable appearing on camera, conducting interviews, and communicating with different audiences, including founders, CEOs, and business owners.
  • Proficient in photography, videography, and video editing tools such as CapCut, Adobe Premiere Pro, or similar software.
  • Familiar with AI-powered tools for content ideation, editing, and production.
  • Good understanding of social media platforms, content trends, audience engagement, and viral marketing strategies.
  • Proactive, outgoing, adaptable, and willing to experiment with new content formats and creative approaches.
  • Good communication and interpersonal skills, with the ability to work independently and collaborate with the marketing team.
  • Willing to travel and attend company events, including occasional evenings or weekends when required, with own transport or reliable transportation arrangements.
  • A portfolio or samples of previous creative work demonstrating content creation, storytelling, or video production skills are highly preferred.
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Finance Executive

Job Descriptions

  • Accounts Payable & Invoice Verification – Review and process supplier and courier invoices, credit notes, and supporting documents while ensuring billing accuracy and resolving discrepancies.
  • Payment Processing – Prepare weekly supplier and courier payment schedules, monitor outstanding payments, and ensure accurate and timely payment processing.
  • Full Set of Accounts – Manage full-set accounting for EasyParcel Singapore, including journal entries, accruals, prepayments, bank reconciliations, and monthly closing activities.
  • GST & Statutory Compliance – Prepare Singapore GST returns, maintain accurate financial records, and ensure compliance with relevant accounting and regulatory requirements.
  • Financial Reconciliation – Perform intercompany reconciliations between Singapore and Malaysia entities, including Cash-on-Delivery (COD) receivables, payables, and courier transactions.
  • Financial Reporting & Support – Prepare accounting schedules, monitor financial transactions, and support the Malaysia Finance Team in reporting and closing activities when required.
  • Process Improvement & Automation – Identify opportunities to improve accounting accuracy, efficiency, and financial workflows using digital tools and automation.

Job Requirements

  • Diploma or Bachelor’s Degree in Accounting, Finance, or a related field.
  • Minimum 2–3 years of relevant accounting experience, preferably in full-set accounts, accounts payable, and month-end closing.
  • Good understanding of accounting principles, financial reporting, payment processing, and reconciliation procedures.
  • Proficient in QuickBooks Online or similar accounting software, with good Microsoft Excel skills.
  • Strong attention to detail, accuracy, analytical thinking, and problem-solving skills.
  • Able to independently manage accounting tasks, meet deadlines, and take ownership of assigned responsibilities.
  • Good communication and interpersonal skills, with the ability to collaborate effectively with internal teams.
  • Proactive, responsible, organized, and comfortable working in a fast-paced, digital environment.
  • Knowledge or hands-on experience in Singapore GST preparation and compliance is an added advantage.
  • Experience in multi-currency transactions (SGD/MYR), intercompany accounting, or cross-border finance operations is preferred.
  • Experience in e-commerce, logistics, courier services, or related industries is an added advantage.
  • Familiarity with Lark Base, accounting automation, AI tools, or digital finance systems is an added advantage.
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Customer Service Relationship Executive

Job Descriptions

  • Serve as the primary point of contact for assigned clients, building trust and rapport.
  • Communicating courteously with customers by telephone, email and live chat.
  • Develop and maintain positive relationships with assigned clients, understanding their needs, preferences, and goals.
  • Respond promptly to customer inquiries and provide accurate information about our products/services.
  • Solving customers’ problems which may be complex or long-standing problems involving third parties in the process.
  • Provide exceptional customer support, troubleshoot problems, and resolve complaints effectively and efficiently.
  • Liaise with business partners and customers at the same time; not limiting to calls, emails and live chat, within the same period requiring multi-tasking skill.
  • Collaborate with internal teams (sales, marketing, support) to ensure seamless communication and alignment on customer expectations.
  • Ensure customer satisfaction by actively listening to their needs and going above and beyond to meet their expectations.
  • Follow up with customers to ensure their issues are resolved and their satisfaction is maintained.

Job Requirements

  • Minimum 1 – 3 year of experience in customer service.
  • Bachelor’s degree in Business Administration, Marketing, or a related field. Equivalent work experience will also be considered.
  • Proficient in English,Mandarin and Bahasa Malaysia.
  • Ability to multitask, prioritize, and manage time effectively.
  • Able to work under pressure when customer queries is high on certain days.
  • Positive attitude, empathy, and a genuine passion for delivering exceptional customer experiences.
  • Strong problem-solving and conflict resolution abilities.
  • Background on logistics and e-commerce is an added advantage.
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Senior Performance Marketing Executive

Job Description

  • Performance Marketing Strategy – Develop and oversee paid advertising strategies across Malaysia and Singapore, focusing on Meta Ads, Google Ads, customer acquisition, and revenue growth.
  • Agency Management – Work closely with external advertising agencies to review campaign strategies, budgets, performance, and deliverables while ensuring accountability for results.
  • Performance Analysis – Monitor key metrics including ROAS, CAC, CPA, conversion rates, and revenue. Analyze customer acquisition funnels to identify growth opportunities and areas for improvement.
  • Campaign Optimization – Continuously evaluate and improve campaign performance through audience targeting, creative testing, budget optimization, and new marketing approaches.
  • Creative Collaboration – Collaborate with internal marketing and creative teams to develop effective advertising materials, identify winning creatives, and improve campaign conversions.
  • Reporting & Business Growth – Prepare weekly and monthly performance reports with actionable insights, evaluate agency effectiveness, and recommend strategies to improve marketing ROI and business growth.

Job Requirements

  • Diploma or Bachelor’s Degree in Marketing, Business, Digital Marketing, Communications, or a related field.
  • Preferably 2–4 years or more of experience in performance marketing, paid advertising, or digital marketing.
  • Strong knowledge and hands-on experience with Meta Ads and Google Ads, including campaign management, optimization, and performance evaluation.
  • Good understanding of ROAS, CAC, CPA, conversion rates, marketing funnels, and customer acquisition strategies.
  • Strong analytical and problem-solving skills, with the ability to interpret marketing data and recommend actionable improvements.
  • Confident in communicating with external agencies, evaluating campaign strategies, and challenging performance results when necessary.
  • Proactive, independent, results-driven, and commercially minded, with a strong sense of ownership and accountability.
  • Able to manage multiple campaigns, budgets, and priorities while meeting deadlines.
  • Good written and verbal communication skills in English.
  • Experience in e-commerce, technology, SaaS, or customer acquisition businesses is an added advantage.
  • Previous experience working in a digital marketing or performance marketing agency is highly preferred.
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Assistant Finance Manager

Job Description

  • Financial Reporting & Consolidation – Oversee monthly closing, prepare consolidated management accounts, and ensure accurate financial reporting across business entities in Malaysia, Singapore, Thailand, and Indonesia.
  • Tax & Statutory Compliance – Manage tax and regulatory requirements, including SST, e-Invoice, MyTax, Singapore GST, MBRS, MITRS, and statutory filings while ensuring compliance with applicable accounting standards.
  • Audit & Financial Planning – Coordinate external audits, prepare management and Board reports, and support annual budgeting, financial forecasting, and financial analysis.-
  • Payment & Cash Flow Management – Oversee supplier and courier payments, accounts payable, employee claims, banking transactions, cash flow, and financial reconciliations.
  • Finance Team Leadership – Supervise, guide, and develop Finance Team members, monitor work progress, and ensure timely completion of financial tasks and reporting deadlines.
  • Process Improvement & Automation – Identify opportunities to improve financial processes, internal controls, reporting accuracy, and operational efficiency through automation and digital tools.
  • Financial Systems & Collaboration – Maintain accurate financial records using QuickBooks Online, Lark Base, and other financial systems while working closely with the Financial Controller and management team.

Job Requirements

  • Bachelor’s Degree in Accounting, Finance, or a related field, or a recognized professional qualification such as ACCA, CIMA, MICPA, CPA, or MIA.
  • Minimum 4–6 years of relevant accounting or finance experience, including at least 1–2 years in a supervisory or team leadership role.
  • Strong experience in group consolidation, full-set accounts, month-end closing, and multi-entity financial reporting.
  • Good knowledge of Malaysian taxation and statutory compliance, including SST, e-Invoice, MyTax, and MFRS.
  • Experience coordinating external audits, tax submissions, financial reporting, and regulatory requirements.
  • Proficient in QuickBooks Online or similar accounting systems, with advanced Microsoft Excel and financial analysis skills.
  • Strong leadership and people management skills, with the ability to guide team members and manage financial operations independently.
  • Good analytical, problem-solving, communication, and organizational skills, with strong attention to detail.
  • Proactive, responsible, and able to manage multiple priorities and reporting deadlines in a fast-paced environment.
  • Experience in multi-entity, multi-currency accounting, and regional financial operations is an added advantage.
  • Experience in e-commerce, logistics, courier services, or technology-related industries is preferred.
  • Familiarity with finance automation, AI tools, digital workflow systems, and MFRS 18 is an added advantage.
Apply Now
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Internship in Marketing

Job Descriptions

  • Assisting with the development and implementation of marketing strategies and campaigns.
  • Conducting market research to identify opportunities and trends.
  • Creating and scheduling social media posts and managing social media accounts.
  • Writing and editing marketing materials such as email, blog articles, and social media posts.
  • Assisting with the planning and execution of events and other marketing initiatives.
  • Analyzing and reporting on the effectiveness of marketing campaigns.
  • Collaborating with cross-functional teams, including sales, product developments, and creative, to ensure successful execution of marketing initiatives.

Job Requirements

  • Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Business Studies/Administration/Management, Marketing, Commerce or equivalent.
  • Required skill(s): Computer Knowledge, Internet Savvy.
  • Required language(s): Mandarin, English.
  • Internship duration of 3 months or more.
  • Applicants must be willing to work in Bayan Baru.
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Internship in Customer Service

Job Descriptions

  • Communicating courteously with customers by telephone, email and live chat.
  • Solving customers’ problems, which may be complex or long-standing problems involving third parties in the process.
  • Resolves product or service problems by clarifying the customers’ complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Liaise with business partners and customers at the same time; not limiting to calls, emails and live chat, within the same period requiring multi-tasking skill.
  • To assist in ad-hoc duties assigned by the immediate superior.

Job Requirements

  • Good verbal and written communication skills.
  • Proficient in English, Bahasa Malaysia and Mandarin.
  • Computer knowledge with proficiency in operating systems.
  • Passionate in helping customers and solving their problems.
  • Strong customer focus and a passion for helping others.
  • Internship duration: Minimum 3 months or more.
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Internship in Web Designing (WordPress)

Job Descriptions

  • Assist in creating visually appealing, responsive and user-friendly website designs within the WordPress framework.
  • Learn to use HTML and CSS to implement and maintain WordPress designs, ensuring they meet internal business requirements.
  • Gain hands-on experience in optimizing content for SEO by implementing on-page techniques such as meta tags, headings, and keyword placement.
  • Collaborate with the team to conduct keyword research and analysis to identify opportunities for website content optimization and ranking improvement.
  • Design and optimize websites for responsiveness and mobile-friendliness.
  • Assist in monitoring and analyzing website traffic data using tools like Google Analytics to understand user behavior and identify areas for improvement and optimization.
  • Improving web design elements to enhance user engagement and conversion rates.
  • Participate in creating engaging call-to-actions (CTAs) and elements to encourage CTR improvements.
  • Collaborate on content optimization efforts, including meta descriptions, headers, and image tags for improved SEO performance.
  • Maintain and improve websites speed to enhance user experience and user engagement.
  • Ensure timely project delivery with good quality and standards.

Job Requirements

  • Require Diploma or Higher in the fields of Information Technology/ Digital Marketing/ Multimedia.
  • Passion for Web Design in WordPress and curiosity in SEO.
  • A strong sense of design aesthetics and an eagerness to learn how to create visually appealing web designs.
  • Fast learner and able to work independently sometimes.
  • Basic HTML and CSS knowledge.
  • Able to work in office located at Penang, Bayan Baru.
  • Preferred skill(s): WordPress and Figma.
  • Required language(s): English and Mandarin.
  • Internship duration: Minimum 3 months or more.
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Internship in UI/UX Designer

Job Descriptions

  • Understand user needs by adopting a user perspective to identify and solve pain points, simplifying user flows.
  • Demonstrate strong design sense in areas such as spacing, alignment, colors, fonts, components, and animations to enhance overall UI quality.
  • Collaborate effectively with developers by applying basic knowledge of coding, including HTML, CSS, and JavaScript.
  • Conduct research to gather insights and inform design decisions.
  • Create flowcharts to visualize user journeys and workflows.
  • Develop prototypes to test and iterate on design concepts.
  • Code UI components and conduct testing to ensure functionality and user experience.
  • Minor bug fixes & updates on website requested from customer side / business team.

Job Requirements

  • Diploma or higher in IT or Multimedia Design.
  • Passion for UI design, including user personas, journeys, and research.
  • Strong design aesthetics with a willingness to learn web design.
  • Proficient in HTML, CSS, and JavaScript.
  • Able to work in office located at Penang, Bayan Baru.
  • Preferred skills: Figma, Miro (or similar), VS Code.
  • Required language(s): English and Mandarin.
  • Internship duration: Minimum 3 months or more.
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Internship in Web Developer

Job Descriptions

  • Collaborating with other designers and developers.
  • Improve our inhouse code base.
  • Optimize codes for high volume transaction.
  • Test and debug applications.
  • Research on new technologies (a better and easier way to solve the same problem).

Job Requirements

  • Able to code and interested in code.
  • Willing to explore and learn.
  • Love to solve problems with coding.
  • Like to brainstorm for better solutions.
  • Has high level of accountability to the result and code produced.
  • Has ability to learn and adapt to new technologies.
  • Knowledge on GIT/JIRA is added advantage.
  • Internship duration: Minimum 3 months or more.
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Internship in Finance

Job Descriptions

  • To assist processing courier invoice validation and finance operational data entry.
  • To assist on journal preparation and reconciliation.
  • To assist on balance sheet reconciliation and schedule.
  • To assist on customer receipt reconciliation.
  • To assist on account payable transaction.
  • To assist on other ad-hoc task as assign.

Job Requirements

  • Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Finance/Accountancy/Banking or equivalent.
  • Required skill(s): Microsoft office.
  • Required language(s): Mandarin, English.
  • Applicants must be willing to work in Bayan Baru.
  • Internship duration: Minimum 3 months or more.
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Internship in Business Development

Job Descriptions

  • Assist in researching and identifying new business opportunities.
  • Support the development of relationships with potential and existing customers via emails and online community involvement.
  • Collaborate with the team to build and maintain relationships with partners and clients.
  • Proactively seek and onboard new clients to expand our customer base.
  • Prepare reports and presentations on market research and business performance.
  • Strategically increase sales and revenue per client through tailored solutions and upselling opportunities.
  • Participate in meetings and contribute to brainstorming sessions.

Job Requirements

  • Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Business Studies/Administration/Management, Marketing, Commerce or equivalent.
  • Required skill(s): Computer Knowledge, Internet Savvy.
  • Required language(s): Bahasa Malaysia, English Applicants must be willing to work in Bayan Baru.
  • Internship duration: Minimum 3 months or more.
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Thank you for considering a career at EasyParcel.

Please fill out the following form.

You will be contacted via email on your application status.
Thank you for considering a career at EasyParcel.

Please fill out the following form.

You will be contacted via email on your application status.
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