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Be Part of the EasyParcel Revolution!

Experience a lively workplace where every day is an adventure, and your contributions make a real impact on the world of shipping.
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Business Development Executive

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HR Manager

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HR Payroll & Administrative Executive

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Finance Executive

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Customer Service Relationship Executive

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Internship in Marketing

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Internship in Customer Service

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Internship in Web Designer (WordPress)

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Internship in UI/UX Designer

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Internship in Web Developer

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Internship in Finance

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Internship in Business Development

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Peek into Our Dynamic Culture

Enjoy Amazing Perks

At EasyParcel, we’re committed to creating a workplace that blends productivity with enjoyment.
Here are some of the fantastic perks you’ll get to experience as part of our team:

Stylish and Relaxing Office

Work in a beautifully designed office space that promotes creativity and relaxation.

Convenient Location

Enjoy the ease of a prime location near diverse food options and ample parking.

Complimentary Snacks

Satisfy your cravings with a variety of free snacks available in our pantry.

Break and Play Zones

Unwind in our gaming area or kick back in our cozy bean bag lounge to take a break from work.

Gym and Sauna

Stay healthy with access to our on-site gym and sauna, perfect for a post-workout relaxation.

Annual Celebrations

Celebrate throughout the year with festive events, team building, and annual dinner.

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Business Development Executive

Job Descriptions

As a Business Development Executive, you will be at the heart of our sales efforts, playing a crucial role in promoting our services and driving business growth through outbound calls.

Key Responsibilities:

  • Make outbound calls to potential customers, introducing EasyParcel’s solutions and understanding their unique needs.
  • Listen actively and provide personalized solutions to address customer challenges, fostering loyalty.
  • Maintain accurate records of interactions and customer details in the CRM system for effective communication and follow-up.
  • Set ambitious goals and consistently strive to exceed them, driven by a strong determination to succeed.
  • Collaborate closely with sales, marketing, and customer support teams for seamless client experience and shared objectives achievement.
  • Conduct regular business reviews to identify upselling, cross-selling, and account expansion opportunities, maximizing customer value.
  • Provide prompt and helpful support to existing customers’ inquiries, aiming to build lasting.

Job Requirements

  • 1-2 years of successful sales experience, showcasing relationship-building, understanding customer needs, and closing deals.
  • Fresh Graduate are welcome to apply too!
  • Fluency in English, Bahasa Malaysia, and Mandarin, enabling effective communication and rapport-building with diverse clientele.
  • Self-driven learner, eager to adapt to new technologies and industry trends.
  • Steely determination and unwavering commitment to achieving goals, driven by a competitive spirit.
  • Champion mentality, believing in personal abilities and striving to exceed expectations.
  • Disciplined approach, proficient in time management and task prioritization for maximum productivity.
  • Customer-centric focus, demonstrating a genuine passion for exceptional customer service.
Apply Now

HR Manager

Job Descriptions

As a HR Manager at EasyParcel, you’ll be more than just a manager; you’ll be a cultural architect, shaping the future of our organization. You’ll have the opportunity to impact lives, empower dreams, and redefine what it means to nurture and lead a thriving team.

Key Responsibilities:

  • Operational Excellence: Improve HR processes for better efficiency and compliance with laws, while focusing on employee well-being.
  • Proactive Management: Check in daily with team members, quickly addressing and solving any issues that come up.
  • Responsive Problem-Solving: Handle daily operational issues raised by employees with quick and effective solutions.
  • Charismatic HR Manager: Speak confidently at career events, company visits, and networking events to share EasyParcel’s culture and values.
  • Culture Ambassador: Promote EasyParcel’s values and culture through regular communication, team-building activities, and leading by example.
  • Monthly Newsletter Updates: Create monthly newsletters with employee interviews and updates to keep everyone informed and engaged.
  • Performance Appraisal Oversight: Manage performance reviews for new hires during their probation period and conduct bi-annual reviews for employees leaving the company.
  • Strategic Partnership: Work closely with senior leaders and department heads to understand their needs, offer advice on people management, and drive projects that align with EasyParcel’s goals.
  • Talent Development: Find and support high-potential employees, helping them grow and develop their leadership skills through targeted training.
  • Budget and Spending Oversight: Track and manage HR and office-related expenses each month to stay within budget.
  • Exit and Onboarding Management: Conduct exit interviews with departing employees and regular check-ins with new hires to ensure a smooth transition.
  • Employee Experience Champion: Create a positive work environment where every team member feels valued and motivated to contribute to EasyParcel’s mission.

Job Requirements

  • Bilingual Communication: Fluent in both English and Mandarin, with strong speaking and writing skills in both languages.
  • Adaptability: Can handle a fast-paced, changing environment and manage several tasks at once.
  • Eager to Learn: Always looking to learn new things and stay updated on trends and best practices in HR.
  • Passionate: Truly enjoys people management, leadership, and making a positive difference.
  • Experience: 6-7 years of experience in human resources, especially in fast-growing or tech-focused companies.
  • Great Communicator: Excellent at talking with and understanding people, and can build good relationships with others.
  • Data Skills: Comfortable using data to make decisions and improve processes.
  • Creative Thinker: Good at coming up with new ideas and strategies for managing people.
Apply Now

HR Payroll & Administrative Executive

Job Descriptions

EasyParcel is seeking a motivated individual to join our growing team as a HR Payroll & Admin Executive. In this role, you’ll be more than just an administrator; you’ll be a key player in ensuring our employees are valued, compensated accurately, and supported in their professional journeys. You’ll have the opportunity to impact lives, empower dreams, and redefine what it means to manage payroll and HR processes with excellence.

Key Responsibilities:

  • Monitor and check employee attendance and leave approval.
  • Assist employee queries on all payroll and HR related matters.
  • Process payroll within 3 days, submit reports to Management, and ensure accurate payroll accounting with Finance.
  • Submission of statutory payments, employee movement reports in IRB, and Insurance enrollment for Employee Benefit.
  • Manage and maintain physical and digital copy of Employee Personnel record and issuance of HR related letters.
  • Perform daily monitoring of administrative SLAs.
  • Checking on reimbursement submissions in the system.
  • Support onboarding and offboarding process.
  • Manage pantry items and ensure pantry items are stocked up.
  • Maintain and ensure company assets are updated from time to time.
  • Coordinate and organize employee engagement activities.
  • Coordinate training sessions and maintain training records.
  • Oversee and process EasyReward program redemptions.

Job Requirements

  • Minimum 3 years of experience in full payroll processing and office administration with attention to detail ability.
  • Knowledge and familiarity of Malaysia’s Employment Act, regulations, and HR policies to ensure compliance and mitigate legal risks, including staying updated on labor laws, handling grievances, and maintaining confidentiality.
  • Knowledge of managing employee records, handling HR queries, supporting recruitment processes, and maintaining compliance with employment laws.
  • Proficiency in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint).
  • Exceptional communication and interpersonal skills, with the ability to build rapport with employees.
  • Tech-savvy with proficiency in HR and payroll software, and a willingness to learn new technologies.
  • Passionate about HR and committed to continuous learning and industry best practices.
  • Strong commitment to maintaining confidentiality with sensitive employee information.
  • Detail-oriented with exceptional organizational skills and the ability to manage multiple priorities.
  • Adaptable to fast-paced, changing environments, able to manage multiple priorities.
  • Demonstrates integrity, honesty, ethical behavior, and commitment to moral principles.
Apply Now

Finance Executive

Job Descriptions

As a Finance Executive, you will need to manage invoice payment process for vendors and stakeholders. The successful candidate will be responsible for overseeing company’s full set financial accounts, including preparation of journal entries, accounts payable, accounts receivable, and general ledger.

  • Perform daily data validation and enter data into the accounting system.
  • Proper maintenance of records, documents and filing to support all accounting entries.
  • Collaborating with internal and external stakeholders such as auditors, tax agents and regulatory authorities.
  • Managing the weekly invoice payment process for vendors and other stakeholders, ensuring accuracy and compliance with budgetary constraints, and adhering to the weekly cut-off time.
  • Preparing the weekly financial forecasting report and providing insight/analysis to support decision-making.
  • Provide feedback and actively participate in the development and implementation of financial policies and procedures to streamline processes, enhance efficiency, and reduce costs.
  • Preparing the monthly financial overview report (i.e: cost efficiency analysis report, cash movement report, etc.).
  • Independently managing and overseeing the company’s full set financial accounts, including preparation of journal entries, accounts payable, accounts receivable, and general ledger within tight KPI deadlines with the attractive incentive scheme.
  • Assisting the Finance Manager in developing financial modelling in Microsoft Excel to present to management for decision making.
  • To work with auditor to finalize the annual audit report and to file as the management scheduled.

Job Requirements

  • Candidates must possess at least a Diploma, Bachelor’s Degree, Professional Degree, Finance / Accountancy or equivalent.
  • At least 1-2 year(s) of working experience in the related field is required for the same position.
  • Proficiency in reading and understanding financial documents like balance sheets, income statements, and cash flow statements.
  • Familiar with financial management software like Xero, Quickbbook, SQL.
  • Understanding of data analytics tools and techniques to analyze financial data and generate insights.
  • Possess knowledge of Singapore direct and indirect taxation. Malaysia knowledge is an advantage.
  • Must have advance skill in Microsoft Office proficiency (Excel, Words, Power Point) to build the reporting and data analysis with Power BI/Power Query or equivalent.
  • Willingness to do more and gain more, strong analytical skills, keep things well organized, problem-solving skills.
  • Have a good learning habit and be able to transform well. Proactively self review and improve work quality.
  • Language literacy (English, Malay and mandarin). Preferrable Chinese.
Apply Now

Customer Service Relationship Executive

Job Descriptions

  • Serve as the primary point of contact for assigned clients, building trust and rapport.
  • Communicating courteously with customers by telephone, email and live chat.
  • Develop and maintain positive relationships with assigned clients, understanding their needs, preferences, and goals.
  • Respond promptly to customer inquiries and provide accurate information about our products/services.
  • Solving customers’ problems which may be complex or long-standing problems involving third parties in the process.
  • Provide exceptional customer support, troubleshoot problems, and resolve complaints effectively and efficiently.
  • Liaise with business partners and customers at the same time; not limiting to calls, emails and live chat, within the same period requiring multi-tasking skill.
  • Collaborate with internal teams (sales, marketing, support) to ensure seamless communication and alignment on customer expectations.
  • Ensure customer satisfaction by actively listening to their needs and going above and beyond to meet their expectations.
  • Follow up with customers to ensure their issues are resolved and their satisfaction is maintained.

Job Requirements

  • Minimum 1 – 3 year of experience in customer service.
  • Bachelor’s degree in Business Administration, Marketing, or a related field. Equivalent work experience will also be considered.
  • Proficient in English,Mandarin and Bahasa Malaysia.
  • Ability to multitask, prioritize, and manage time effectively.
  • Able to work under pressure when customer queries is high on certain days.
  • Positive attitude, empathy, and a genuine passion for delivering exceptional customer experiences.
  • Strong problem-solving and conflict resolution abilities.
  • Background on logistics and e-commerce is an added advantage.
Apply Now

Internship in Marketing

Job Descriptions

  • Assisting with the development and implementation of marketing strategies and campaigns.
  • Conducting market research to identify opportunities and trends.
  • Creating and scheduling social media posts and managing social media accounts.
  • Writing and editing marketing materials such as email, blog articles, and social media posts.
  • Assisting with the planning and execution of events and other marketing initiatives.
  • Analyzing and reporting on the effectiveness of marketing campaigns.
  • Collaborating with cross-functional teams, including sales, product developments, and creative, to ensure successful execution of marketing initiatives.

Job Requirements

  • Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Business Studies/Administration/Management, Marketing, Commerce or equivalent.
  • Required skill(s): Computer Knowledge, Internet Savvy.
  • Required language(s): Mandarin, English.
  • Internship duration of 3 months or more.
  • Applicants must be willing to work in Bayan Baru.
Apply Now

Internship in Customer Service

Job Descriptions

  • Communicating courteously with customers by telephone, email and live chat.
  • Solving customers’ problems, which may be complex or long-standing problems involving third parties in the process.
  • Resolves product or service problems by clarifying the customers’ complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Liaise with business partners and customers at the same time; not limiting to calls, emails and live chat, within the same period requiring multi-tasking skill.
  • To assist in ad-hoc duties assigned by the immediate superior.

Job Requirements

  • Good verbal and written communication skills.
  • Proficient in English, Bahasa Malaysia and Mandarin.
  • Computer knowledge with proficiency in operating systems.
  • Passionate in helping customers and solving their problems.
  • Strong customer focus and a passion for helping others.
  • Internship duration: Minimum 3 months or more.
Apply Now

Internship in Web Designing (WordPress)

Job Descriptions

  • Assist in creating visually appealing, responsive and user-friendly website designs within the WordPress framework.
  • Learn to use HTML and CSS to implement and maintain WordPress designs, ensuring they meet internal business requirements.
  • Gain hands-on experience in optimizing content for SEO by implementing on-page techniques such as meta tags, headings, and keyword placement.
  • Collaborate with the team to conduct keyword research and analysis to identify opportunities for website content optimization and ranking improvement.
  • Design and optimize websites for responsiveness and mobile-friendliness.
  • Assist in monitoring and analyzing website traffic data using tools like Google Analytics to understand user behavior and identify areas for improvement and optimization.
  • Improving web design elements to enhance user engagement and conversion rates.
  • Participate in creating engaging call-to-actions (CTAs) and elements to encourage CTR improvements.
  • Collaborate on content optimization efforts, including meta descriptions, headers, and image tags for improved SEO performance.
  • Maintain and improve websites speed to enhance user experience and user engagement.
  • Ensure timely project delivery with good quality and standards.

Job Requirements

  • Require Diploma or Higher in the fields of Information Technology/ Digital Marketing/ Multimedia.
  • Passion for Web Design in WordPress and curiosity in SEO.
  • A strong sense of design aesthetics and an eagerness to learn how to create visually appealing web designs.
  • Fast learner and able to work independently sometimes.
  • Basic HTML and CSS knowledge.
  • Able to work in office located at Penang, Bayan Baru.
  • Preferred skill(s): WordPress and Figma.
  • Required language(s): English and Mandarin.
  • Internship duration: Minimum 3 months or more.
Apply Now

Internship in UI/UX Designer

Job Descriptions

  • Understand user needs by adopting a user perspective to identify and solve pain points, simplifying user flows.
  • Demonstrate strong design sense in areas such as spacing, alignment, colors, fonts, components, and animations to enhance overall UI quality.
  • Collaborate effectively with developers by applying basic knowledge of coding, including HTML, CSS, and JavaScript.
  • Conduct research to gather insights and inform design decisions.
  • Create flowcharts to visualize user journeys and workflows.
  • Develop prototypes to test and iterate on design concepts.
  • Code UI components and conduct testing to ensure functionality and user experience.
  • Minor bug fixes & updates on website requested from customer side / business team.

Job Requirements

  • Diploma or higher in IT or Multimedia Design.
  • Passion for UI design, including user personas, journeys, and research.
  • Strong design aesthetics with a willingness to learn web design.
  • Proficient in HTML, CSS, and JavaScript.
  • Able to work in office located at Penang, Bayan Baru.
  • Preferred skills: Figma, Miro (or similar), VS Code.
  • Required language(s): English and Mandarin.
  • Internship duration: Minimum 3 months or more.
Apply Now

Internship in Web Developer

Job Descriptions

  • Collaborating with other designers and developers.
  • Improve our inhouse code base.
  • Optimize codes for high volume transaction.
  • Test and debug applications.
  • Research on new technologies (a better and easier way to solve the same problem).

Job Requirements

  • Able to code and interested in code.
  • Willing to explore and learn.
  • Love to solve problems with coding.
  • Like to brainstorm for better solutions.
  • Has high level of accountability to the result and code produced.
  • Has ability to learn and adapt to new technologies.
  • Knowledge on GIT/JIRA is added advantage.
  • Internship duration: Minimum 3 months or more.
Apply Now

Internship in Finance

Job Descriptions

  • To assist processing courier invoice validation and finance operational data entry.
  • To assist on journal preparation and reconciliation.
  • To assist on balance sheet reconciliation and schedule.
  • To assist on customer receipt reconciliation.
  • To assist on account payable transaction.
  • To assist on other ad-hoc task as assign.

Job Requirements

  • Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Finance/Accountancy/Banking or equivalent.
  • Required skill(s): Microsoft office.
  • Required language(s): Mandarin, English.
  • Applicants must be willing to work in Bayan Baru.
  • Internship duration: Minimum 3 months or more.
Apply Now

Internship in Business Development

Job Descriptions

  • Assist in researching and identifying new business opportunities.
  • Support the development of relationships with potential and existing customers via emails and online community involvement.
  • Collaborate with the team to build and maintain relationships with partners and clients.
  • Proactively seek and onboard new clients to expand our customer base.
  • Prepare reports and presentations on market research and business performance.
  • Strategically increase sales and revenue per client through tailored solutions and upselling opportunities.
  • Participate in meetings and contribute to brainstorming sessions.

Job Requirements

  • Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Business Studies/Administration/Management, Marketing, Commerce or equivalent.
  • Required skill(s): Computer Knowledge, Internet Savvy.
  • Required language(s): Bahasa Malaysia, English Applicants must be willing to work in Bayan Baru.
  • Internship duration: Minimum 3 months or more.
Apply Now
Thank you for considering a career at EasyParcel.

Please fill out the following form.

You will be contacted via email on your application status.
Thank you for considering a career at EasyParcel.

Please fill out the following form.

You will be contacted via email on your application status.
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