These terms of service (TOS) govern your use of this site, which is provided by our company. By accessing this site, you are indicating your acknowledgement and acceptance of these terms of use. These terms of use are subject to change by our company at any time in its discretion.
Your use of this site after such changes are implemented constitutes your acknowledgement and acceptance of the changes. Please consult these terms of use regularly.
PosLaju
Kedah
Work: Mon - Sun (full 7 days)
Off: Fri (Alor Star and Jitra only)
Kelantan, Terengganu, Johor
Work: Sun - Thur, Sat (half)
Off: Fri
Skynet
Kelantan, Terengganu, Kedah
Work: Sun - Thurs, Fri (half)
Off: Sat
Johor
Work: Mon - Fri, Sat (half)
Off: Sun
4.1 - Shipment charges are calculated according to the higher of actual or volumetric weight and any Shipment may be re-weighed and re-measured by related courier to confirm this calculation. Shipper shall pay or reimburse the courier for all Shipment charges, ancillary charges, duties and taxes owed for services provided by the courier or incurred by the courier on Shipper’s or Receiver’s or any third party’s behalf and all claims, damages, fines and expenses incurred if the Shipment is deemed unacceptable for transport.
4.2 - If a Shipment combines carriage by air, road or other mode of transport, it shall be deemed to have been carried by air.
4.3 - Custom Clearance: You are pre-paying for the postage charges of your consignment/s only. EasyParcel has no control over any customs queries or charges that may arise. Customs charges must be paid in addition by the receiver when delivery is made. EasyParcel reserves the right to pass these charges directly onto the person that placed the order. If you do not wish to pay the charges and the consignment is returned, all return charges will also be passed on.We shall not be responsible for any local customs charges, import taxes or duties, temporary import export charges, shipment return charges or any similar charge(s) incurred through our carriage and/or delivery of any Consignment and you must satisfy yourself as to whether any of these charges will become due, and if so in what amounts, before completing an order with us.If any such charges become due as a result of our carriage and/or delivery of a Consignment on your behalf and are charged to us by any competent authority you agree to reimburse us fully in respect of the same within 7 days of our demand.
4.4 - Registration of minimum 1 debit/credit card is for verification purposes and also we charge for our service(s) based on the dimensions and weight of each consignment. You will be able to delete your debit/credit card 6 months after your last shipment order date. We will check on the dimensions and weights of each consignment. In the event we find that the dimensions and/or weight of a consignment have been under-declared by you when checked by us, you agree:
Domestic | |||
---|---|---|---|
Courier Provider | Weight | Max Cover | |
All | RM300 | ||
All | RM200 | ||
All | RM300 | ||
All | RM100 | ||
All | RM200 | ||
All | RM200 | ||
All | RM200 | ||
All | RM200 | ||
All | RM200 | ||
All | RM200 | ||
All | RM200 | ||
All | RM75 | ||
All | RM200 | ||
All | RM300 | ||
All | RM300 | ||
All | RM300 | ||
All | RM300 | ||
2kg | RM100 per shipment | ||
2.01kg & above | RM300 per shipment | ||
3kg | RM100 per shipment | ||
3.01kg & above | RM200 per shipment |
International | |||
---|---|---|---|
Courier Provider | Transportation Mode | Max Cover | |
Air or Non-road | USD 25/kg | ||
Road | USD 12/kg | ||
All | 20 euro/kg or invoice value, whichever is lower | ||
Air or Non-road | USD 20/kg | ||
Road | USD 10/kg | ||
All | USD20 per kilogram or USD100 per shipment | ||
All | RM100 (document); RM300 (parcel) | ||
All | USD 100 per tracking number at declared value, whichever is lower | ||
All | USD100 per shipment or USD10 per kg of an individual item in the order, whichever is lower | ||
All | RM100 per shipment (2kg or below); RM200 per shipment (more than 2kg) | ||
All | SGD300 |
Any other shipment issues (parcel didn't delivered or no update on tracking status) has to be reported to EasyParcel latest by 25 days from parcel collection date, failing which EasyParcel or courier provider has the right to reject any claim.
Please state your EasyParcel order/tracking number and a detailed description of the claim/complaint. Allow 2 working days for us to review all details of the claim before we contact you.
Domestic | |||
---|---|---|---|
Courier Provider | Weight | Max Cover | |
All | RM300 | ||
All | RM200 | ||
All | RM300 | ||
All | RM100 | ||
All | RM200 | ||
All | RM200 | ||
All | RM200 | ||
All | RM200 | ||
All | RM200 | ||
All | RM200 | ||
All | RM200 | ||
All | RM75 | ||
All | RM200 | ||
All | RM300 | ||
All | RM300 | ||
All | RM300 | ||
2kg | RM100 per shipment | ||
2.01kg & above | RM300 per shipment | ||
3kg | RM100 per shipment | ||
3.01kg & above | RM200 per shipment |
International | |||
---|---|---|---|
Courier Provider | Transportation Mode | Max Cover | |
Air or Non-road | USD 25/kg | ||
Road | USD 12/kg | ||
All | 20 euro/kg or invoice value, whichever is lower | ||
Air or Non-road | USD 20/kg | ||
Road | USD 10/kg | ||
All | USD20 per kilogram or USD100 per shipment | ||
All | RM100 (document); RM300 (parcel) | ||
All | USD 100 per tracking number at declared value, whichever is lower | ||
All | USD100 per shipment or USD10 per kg of an individual item in the order, whichever is lower | ||
All | RM100 per shipment (2kg or below); RM200 per shipment (more than 2kg) | ||
All | SGD300 |
Any other shipment issues (parcel didn't delivered or no update on tracking status) has to be reported to EasyParcel latest by 25 days from parcel collection date, failing which EasyParcel or courier provider has the right to reject any claim.
Please state your EasyParcel order/tracking number and a detailed description of the claim/complaint. Allow 2 working days for us to review all details of the claim before we contact you.