{"id":169533,"date":"2026-01-09T09:39:25","date_gmt":"2026-01-09T01:39:25","guid":{"rendered":"https:\/\/easyparcel.com\/my\/?page_id=169533"},"modified":"2026-02-11T15:57:00","modified_gmt":"2026-02-11T07:57:00","slug":"my-faq","status":"publish","type":"page","link":"https:\/\/easyparcel.com\/my\/my-faq\/","title":{"rendered":"MY Faq"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"169533\" class=\"elementor elementor-169533\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0997fc e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a0997fc\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-adc1bdf elementor-widget elementor-widget-heading\" data-id=\"adc1bdf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9eb03f8 elementor-widget elementor-widget-text-editor\" data-id=\"9eb03f8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s2\">Browse our frequently asked questions to get clear answers and helpful guidance on using EasyParcel. <br \/>We\u2019re here to make shipping easier for you.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a28fc0b e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"a28fc0b\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9890e25 e-grid e-con-full wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"9890e25\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-4793013 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"4793013\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-0d9dd72 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"0d9dd72\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c452ccf elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"c452ccf\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><linearGradient id=\"_3\" gradientUnits=\"userSpaceOnUse\" x1=\"3.47\" x2=\"20.53\" y1=\"21.03\" y2=\"3.97\"><stop offset=\"0\" stop-color=\"#ea40ad\"><\/stop><stop offset=\"1\" stop-color=\"#9641ed\"><\/stop><\/linearGradient><g id=\"_01\" data-name=\"01\"><path d=\"m21.75 19.5a.75.75 0 0 1 -.75.75h-10a.75.75 0 0 1 0-1.5h10a.75.75 0 0 1 .75.75zm-.75-7.75h-10a.75.75 0 0 0 0 1.5h10a.75.75 0 0 0 0-1.5zm-10-5.5h10a.75.75 0 0 0 0-1.5h-10a.75.75 0 0 0 0 1.5zm-4.53-3.28-2.47 2.469-.47-.469a.75.75 0 1 0 -1.06 1.06l1 1a.748.748 0 0 0 1.06 0l3-3a.75.75 0 1 0 -1.06-1.06zm0 7-2.47 2.469-.47-.469a.75.75 0 0 0 -1.06 1.06l1 1a.748.748 0 0 0 1.06 0l3-3a.75.75 0 0 0 -1.06-1.06zm0 7-2.47 2.469-.47-.469a.75.75 0 0 0 -1.06 1.06l1 1a.748.748 0 0 0 1.06 0l3-3a.75.75 0 0 0 -1.06-1.06z\" fill=\"#f9278e\" data-original-color=\"_3\" stroke=\"none\" stroke-opacity=\"1\" fill-opacity=\"1\"><\/path><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdf0454 elementor-widget elementor-widget-heading\" data-id=\"bdf0454\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">1. Getting Started<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71a6fec elementor-widget elementor-widget-text-editor\" data-id=\"71a6fec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000223873-how-does-easyparcel-work-\" target=\"_blank\" rel=\"noopener\">What does EasyParcel work?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188827-who-are-easyparcel-s-courier-partners-\" target=\"_blank\" rel=\"noopener\">Who are EasyParcel&#8217;s courier partners?<\/a><\/li><li><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000223876-who-uses-easyparcel-\" target=\"_blank\" rel=\"noopener\">Who uses EasyParcel?<\/a><\/li><li><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000224164-is-easyparcel-a-courier-\" target=\"_blank\" rel=\"noopener\">Is EasyParcel a courier?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000224165-do-i-need-an-easyparcel-account-before-i-book-a-parcel-\" target=\"_blank\" rel=\"noopener\">Do I need an EasyParcel account before I book a parcel?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7191d4f e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"7191d4f\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-577212e elementor-widget elementor-widget-text-editor\" data-id=\"577212e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/folders\/9000158688\" target=\"_blank\" rel=\"noopener\">Show All<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-adcb934 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"adcb934\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-e65e84a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"e65e84a\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49cf715 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"49cf715\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" clip-rule=\"evenodd\" fill-rule=\"evenodd\" stroke-linejoin=\"round\" stroke-miterlimit=\"2\" viewBox=\"0 0 32 32\" width=\"300\" height=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><linearGradient id=\"_Linear1\" gradientTransform=\"matrix(0 30.897 -28.837 0 19.063 -.073)\" gradientUnits=\"userSpaceOnUse\" x1=\"0\" x2=\"1\" y1=\"0\" y2=\"0\"><stop offset=\"0\" stop-color=\"#e25973\"><\/stop><stop offset=\"1\" stop-color=\"#8f52c3\"><\/stop><\/linearGradient><path d=\"m2 27c0 2.209 1.791 3.998 4 3.998h20c2.209 0 4-1.789 4-3.998 0-4.97-4.03-9.004-9-9.004-3.177 0-6.823 0-10 0-4.97 0-9 4.034-9 9.004zm2 0c0-3.866 3.134-7.004 7-7.004h10c3.866 0 7 3.138 7 7.004 0 1.104-.896 1.998-2 1.998h-20c-1.104 0-2-.894-2-1.998zm12.001-26.001c-4.415 0-8 3.585-8 8s3.585 8 8 8 8-3.585 8-8-3.585-8-8-8zm0 2c3.312 0 6 2.688 6 6 0 3.311-2.688 6-6 6-3.311 0-6-2.689-6-6 0-3.312 2.689-6 6-6z\" fill=\"#f9278e\" data-original-color=\"_Linear1\" stroke=\"none\" stroke-opacity=\"1\" fill-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5a5bcb elementor-widget elementor-widget-heading\" data-id=\"f5a5bcb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">2. Account<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51f4194 elementor-widget elementor-widget-text-editor\" data-id=\"51f4194\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188165-how-to-create-an-easyparcel-account-\" target=\"_blank\" rel=\"noopener\">How to create an EasyParcel account?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000175563-how-to-update-or-change-my-profile-details-\" target=\"_blank\" rel=\"noopener\">How to update or change my profile details?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000223878-how-to-update-or-change-my-email-address-\" target=\"_blank\" rel=\"noopener\">How to update or change my email address?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188489-how-to-reset-or-change-my-password-\" target=\"_blank\" rel=\"noopener\">How to reset or change my password?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000223879-how-to-update-company-information-\" target=\"_blank\" rel=\"noopener\">How to update company information?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e12e36 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"5e12e36\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57399cb elementor-widget elementor-widget-text-editor\" data-id=\"57399cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/9000115860\" target=\"_blank\" rel=\"noopener\">Show All<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a6bd38 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"1a6bd38\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-0e72b43 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"0e72b43\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e42cb6 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"5e42cb6\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><linearGradient id=\"_3\" gradientUnits=\"userSpaceOnUse\" x1=\"4.826\" x2=\"20.039\" y1=\"20.728\" y2=\"5.515\"><stop offset=\"0\" stop-color=\"#ea40ad\"><\/stop><stop offset=\"1\" stop-color=\"#9641ed\"><\/stop><\/linearGradient><g id=\"_01\" data-name=\"01\"><path d=\"m21.66441 14.64v-5.47a5.47187 5.47187 0 0 0 -2.58-4.39l-5.34-2.96a5.13732 5.13732 0 0 0 -2.44-.57 5.13736 5.13736 0 0 0 -2.44.57l-5.33 2.96a5.48222 5.48222 0 0 0 -2.59 4.39v5.65a5.453 5.453 0 0 0 2.59 4.39l5.33 2.97a5.138 5.138 0 0 0 2.44.56995 5.10981 5.10981 0 0 0 2.44-.56995l1.31-.73a4.76762 4.76762 0 0 0 3.25 1.3h.11a4.71971 4.71971 0 0 0 3.08-1.24 4.241 4.241 0 0 0 .92-1.15 4.596 4.596 0 0 0 .64-2.46 4.75785 4.75785 0 0 0 -1.39-3.26zm-17.41-8.55 5.34-2.96a4.014 4.014 0 0 1 3.42 0l5.34 2.96a3.50544 3.50544 0 0 1 1.00788.92767l-8.05629 4.6611-8.05187-4.65838.00025-.00039a3.35721 3.35721 0 0 1 1-.93zm5.34 14.78-5.34-2.97a4.01977 4.01977 0 0 1 -1.81-3.08v-5.65a2.96611 2.96611 0 0 1 .12982-.8092l7.98177 4.6172v8.20215l-.00158-.00013a3.01014 3.01014 0 0 1 -.96002-.30996zm3.42 0a3.00885 3.00885 0 0 1 -.95844.30963v-8.20163l7.979-4.6156a2.97265 2.97265 0 0 1 .12945.80761v4.46a4.89505 4.89505 0 0 0 -1.96-.38 4.73747 4.73747 0 0 0 -2.94 1.11 4.69757 4.69757 0 0 0 -1.13 5.89zm8.1-1.25a2.73316 2.73316 0 0 1 -.62994.77 3.15115 3.15115 0 0 1 -2.11005.86 3.0222 3.0222 0 0 1 -1.91-.58 3.26673 3.26673 0 0 1 -.9-.95 1.062 1.062 0 0 1 -.11-.21 3.143 3.143 0 0 1 -.4-1.44 3.25052 3.25052 0 0 1 3.18-3.32h.06995a3.22128 3.22128 0 0 1 1.81.55005 3.31217 3.31217 0 0 1 .46.38 3.058 3.058 0 0 1 .69.98 3.19112 3.19112 0 0 1 .29 1.27 3.25951 3.25951 0 0 1 -.44001 1.69001zm-.73-3.16a.74555.74555 0 0 1 -.02 1.06l-2.09 2.02a.7509.7509 0 0 1 -.52.21.73332.73332 0 0 1 -.52-.21l-.67-.64-.34-.33a.74965.74965 0 1 1 1.04-1.08l.49.47 1.57-1.52a.7449.7449 0 0 1 1.06.02z\" fill=\"#f9278e\" data-original-color=\"_3\" stroke=\"none\" stroke-opacity=\"1\" fill-opacity=\"1\"><\/path><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44af122 elementor-widget elementor-widget-heading\" data-id=\"44af122\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">3. Send Parcels<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f8869b elementor-widget elementor-widget-text-editor\" data-id=\"6f8869b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188594-how-to-send-domestic-parcels-via-single-parcel-\" target=\"_blank\" rel=\"noopener\">How to send domestic parcels via Single Parcel?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188598-how-to-send-international-parcels-via-single-parcel-\" target=\"_blank\" rel=\"noopener\">How to send international parcels via Single Parcel?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188595-how-to-send-domestic-parcels-via-fileupload-bulk-parcel-\" target=\"_blank\" rel=\"noopener\">How to send domestic parcels via FileUpload (Bulk Parcel)?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188596-how-to-send-international-parcels-via-file-upload-bulk-parcel-\" target=\"_blank\" rel=\"noopener\">How to send international parcels via File Upload (Bulk Parcel)?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188822-what-can-i-ship-\" target=\"_blank\" rel=\"noopener\">What can I ship?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d202b4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"9d202b4\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0121fde elementor-widget elementor-widget-text-editor\" data-id=\"0121fde\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/9000115861\" target=\"_blank\" rel=\"noopener\">Show All<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f78fb7a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"f78fb7a\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-0074a2d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"0074a2d\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2140101 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2140101\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><linearGradient id=\"_3\" gradientUnits=\"userSpaceOnUse\" x1=\"4.393\" x2=\"19.607\" y1=\"19.607\" y2=\"4.393\"><stop offset=\"0\" stop-color=\"#ea40ad\"><\/stop><stop offset=\"1\" stop-color=\"#9641ed\"><\/stop><\/linearGradient><g id=\"_01\" data-name=\"01\"><path d=\"m19.77634 4.78589-5.33789-2.96582a5.50232 5.50232 0 0 0 -4.8769 0l-5.33789 2.96484a5.46045 5.46045 0 0 0 -2.583 4.38965v5.65044a5.45731 5.45731 0 0 0 2.583 4.38867l5.33789 2.96582a5.12043 5.12043 0 0 0 2.43845.57027 5.12327 5.12327 0 0 0 2.43848-.57032l5.33789-2.96484a5.46045 5.46045 0 0 0 2.583-4.38965v-5.65039a5.45731 5.45731 0 0 0 -2.58303-4.38867zm-9.48627-1.65527a3.64384 3.64384 0 0 1 1.70993-.37891 3.64392 3.64392 0 0 1 1.71.37891l5.33789 2.96679a3.30434 3.30434 0 0 1 1.00244.92548l-2.98993 1.7298-8.283-4.78162zm.96 18.04949a3.06783 3.06783 0 0 1 -.96-.31121l-5.33789-2.9668a4.00385 4.00385 0 0 1 -1.81152-3.0771v-5.65044a2.8864 2.8864 0 0 1 .13226-.80981l7.97708 4.61493zm-7.30021-14.15759a3.30947 3.30947 0 0 1 1.00232-.92608l2.29657-1.276 8.31354 4.79895-3.56229 2.06103zm16.90948 7.80248a4.00724 4.00724 0 0 1 -1.81152 3.07813l-5.33789 2.96577a3.06783 3.06783 0 0 1 -.96.31121v-8.20043l3.5-2.02466v2.28498a.75.75 0 1 0 1.5 0v-3.15266l2.97727-1.72229a2.88631 2.88631 0 0 1 .13214.80951z\" fill=\"#f9278e\" data-original-color=\"_3\" stroke=\"none\" stroke-opacity=\"1\" fill-opacity=\"1\"><\/path><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fdf567 elementor-widget elementor-widget-heading\" data-id=\"1fdf567\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">4. Manage Parcels<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3595a28 elementor-widget elementor-widget-text-editor\" data-id=\"3595a28\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188601-how-to-change-awb-format-to-a4-or-a6-size-\" target=\"_blank\" rel=\"noopener\">How to change AWB Format to A4 or A6 size?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000175569-how-to-download-and-print-shipping-documents-\" target=\"_blank\" rel=\"noopener\">How to download and print shipping documents?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000175571-how-to-attach-the-awb-on-the-parcel-after-printing-it-out-\" target=\"_blank\" rel=\"noopener\">How to attach the AWB on the parcel after printing it out?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000190599-where-can-i-download-courier-manifest-as-proof-of-collection-\" target=\"_blank\" rel=\"noopener\">Where can I download courier manifest as proof of collection?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000217079-how-can-i-bulk-download-shipping-documents-on-easyparcel-\" target=\"_blank\" rel=\"noopener\">How can I bulk download shipping documents on EasyParcel?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-741a826 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"741a826\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a64fa3c elementor-widget elementor-widget-text-editor\" data-id=\"a64fa3c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/9000115862\" target=\"_blank\" rel=\"noopener\">Show All<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-021c5aa e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"021c5aa\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-bd6af39 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"bd6af39\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7129d54 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"7129d54\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><linearGradient id=\"_3\" gradientUnits=\"userSpaceOnUse\" x1=\"5.583\" x2=\"18.417\" y1=\"18.417\" y2=\"5.583\"><stop offset=\"0\" stop-color=\"#ea40ad\"><\/stop><stop offset=\"1\" stop-color=\"#9641ed\"><\/stop><\/linearGradient><g id=\"_01\" data-name=\"01\"><path d=\"m2.75 8.5a4.749 4.749 0 0 0 1.094 3.022.75.75 0 0 1 -1.155.958 6.243 6.243 0 0 1 4.811-10.23h5a6.25 6.25 0 0 1 0 12.5h-2.5a.75.75 0 0 1 0-1.5h2.5a4.75 4.75 0 0 0 0-9.5h-5a4.756 4.756 0 0 0 -4.75 4.75zm18.56 3.02a.75.75 0 1 0 -1.154.958 4.742 4.742 0 0 1 -3.656 7.772h-5a4.75 4.75 0 0 1 0-9.5h2.5a.75.75 0 0 0 0-1.5h-2.5a6.25 6.25 0 0 0 0 12.5h5a6.242 6.242 0 0 0 4.81-10.23z\" fill=\"#f9278e\" data-original-color=\"_3\" stroke=\"none\" stroke-opacity=\"1\" fill-opacity=\"1\"><\/path><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c36dd01 elementor-widget elementor-widget-heading\" data-id=\"c36dd01\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">5. Integrate Your Stores<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49cabcf elementor-widget elementor-widget-text-editor\" data-id=\"49cabcf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000224478-how-to-integrate-my-store-with-easyparcel-\" target=\"_blank\" rel=\"noopener\">How to integrate my store with EasyParcel?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188600-easystore\" target=\"_blank\" rel=\"noopener\">EasyStore<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000189826-woocommerce\" target=\"_blank\" rel=\"noopener\">WooCommerce<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188606-how-to-integrate-easyparcel-with-woocommerce-\" target=\"_blank\" rel=\"noopener\">How to integrate EasyParcel with WooCommerce?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188608-magento\" target=\"_blank\" rel=\"noopener\">Magento<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fdcc360 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"fdcc360\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee6ee4b elementor-widget elementor-widget-text-editor\" data-id=\"ee6ee4b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/9000115865\" target=\"_blank\" rel=\"noopener\">Show All<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d40dc88 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d40dc88\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-551e091 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"551e091\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce35e50 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"ce35e50\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" id=\"Layer_1\" height=\"300\" viewBox=\"0 0 64 64\" width=\"300\" data-name=\"Layer 1\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><linearGradient id=\"linear-gradient\" gradientUnits=\"userSpaceOnUse\" x1=\"1\" x2=\"63\" y1=\"32\" y2=\"32\"><stop offset=\"0\" stop-color=\"#ea5a6b\"><\/stop><stop offset=\"1\" stop-color=\"#5a4ef6\"><\/stop><\/linearGradient><path d=\"m13 27v-20a6.0066 6.0066 0 0 1 6-6h26a6.0066 6.0066 0 0 1 6 6 2 2 0 0 1 -4 0 2.002 2.002 0 0 0 -2-2h-26a2.002 2.002 0 0 0 -2 2v20a2 2 0 0 1 -4 0zm36 14a2 2 0 0 0 -2 2v14a2.002 2.002 0 0 1 -2 2h-26a2.002 2.002 0 0 1 -2-2 2 2 0 0 0 -4 0 6.0066 6.0066 0 0 0 6 6h26a6.0066 6.0066 0 0 0 6-6v-14a2 2 0 0 0 -2-2zm-22 12h-20a6.0066 6.0066 0 0 1 -6-6v-10a6.0066 6.0066 0 0 1 6-6h20a6.0066 6.0066 0 0 1 6 6v10a6.0066 6.0066 0 0 1 -6 6zm-22-16v6h24v-6a2.002 2.002 0 0 0 -2-2h-20a2.002 2.002 0 0 0 -2 2zm2 12h20a2.002 2.002 0 0 0 2-2h-24a2.002 2.002 0 0 0 2 2zm16-8h2a2 2 0 0 0 0-4h-2a2 2 0 0 0 0 4zm7-33a2 2 0 0 0 0 4h4a2 2 0 0 0 0-4zm22.72 13.4634-4.5971 3.831-1.7085-1.7085a2 2 0 0 0 -2.8282 2.8282l3 3a2 2 0 0 0 2.6944.1225l6-5a2 2 0 1 0 -2.5606-3.0732zm10.28 3.5366a14 14 0 1 1 -14-14 14.0158 14.0158 0 0 1 14 14zm-4 0a10 10 0 1 0 -10 10 10.0111 10.0111 0 0 0 10-10z\" fill=\"#f9278e\" data-original-color=\"linear-gradient\" stroke=\"none\" stroke-opacity=\"1\" fill-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97f50c1 elementor-widget elementor-widget-heading\" data-id=\"97f50c1\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">6. Payment &amp; Billing<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-077749e elementor-widget elementor-widget-text-editor\" data-id=\"077749e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188611-what-is-easyparcel-credit-\" target=\"_blank\" rel=\"noopener\">What is EasyParcel credit?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000224513-how-to-top-up-credit-on-easyparcel-\" target=\"_blank\" rel=\"noopener\">How to Top Up credit on EasyParcel?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188751-how-do-i-top-up-online-via-credit-debit-card-online-banking-or-e-wallet-\" target=\"_blank\" rel=\"noopener\">How do I top up online via credit\/debit card, online banking or e-wallet?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188752-how-do-i-top-up-offline-via-atm-or-bank-transfer-\" target=\"_blank\" rel=\"noopener\">How do I top up offline via ATM or bank transfer?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000217361-how-do-i-top-up-by-instalment-payment-plan-\" target=\"_blank\" rel=\"noopener\">How do I top up by instalment payment plan?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c5f041 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"5c5f041\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b56f42 elementor-widget elementor-widget-text-editor\" data-id=\"4b56f42\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/9000115863\" target=\"_blank\" rel=\"noopener\">Show All<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-391e675 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"391e675\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-28bb7d7 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"28bb7d7\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d149d3f elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"d149d3f\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><linearGradient id=\"_3\" gradientUnits=\"userSpaceOnUse\" x1=\"4.823\" x2=\"20.037\" y1=\"20.725\" y2=\"5.512\"><stop offset=\"0\" stop-color=\"#ea40ad\"><\/stop><stop offset=\"1\" stop-color=\"#9641ed\"><\/stop><\/linearGradient><g id=\"_01\" data-name=\"01\"><path d=\"m21.795 14.76a1.61123 1.61123 0 0 0 -.13-.13v-5.46a5.47189 5.47189 0 0 0 -2.58-4.39l-5.34-2.96a5.50741 5.50741 0 0 0 -4.88 0l-5.33 2.96a5.48223 5.48223 0 0 0 -2.59 4.39v5.65a5.453 5.453 0 0 0 2.59 4.39l5.33 2.97a5.13732 5.13732 0 0 0 2.44.57 5.10918 5.10918 0 0 0 2.44-.57l1.32-.73a4.688 4.688 0 0 0 3.24 1.29 4.6413 4.6413 0 0 0 3.11-1.18 4.04789 4.04789 0 0 0 .94995-1.12 4.672 4.672 0 0 0 .69-2.45 4.80127 4.80127 0 0 0 -1.25995-3.23zm-17.54-8.66 5.34-2.97a3.68524 3.68524 0 0 1 1.71-.38 3.65672 3.65672 0 0 1 1.71.38l5.34 2.97a3.31626 3.31626 0 0 1 1 .92l.00165.00262-8.04958 4.65688-8.04207-4.6525v-.007a3.28677 3.28677 0 0 1 .99-.92zm5.34 14.77-5.34-2.97a4.00365 4.00365 0 0 1 -1.81-3.08v-5.65a2.97168 2.97168 0 0 1 .12976-.809l7.9823 4.6175v8.20166l-.00206-.00016a3.00867 3.00867 0 0 1 -.96-.31zm3.42 0a3.00632 3.00632 0 0 1 -.95794.3095v-8.201l7.978-4.615v.0065a2.61879 2.61879 0 0 1 .13.8v4.45a4.65217 4.65217 0 0 0 -1.86005-.38 4.76484 4.76484 0 0 0 -2.96 1.04 4.69135 4.69135 0 0 0 -1.79 3.71 4.60665 4.60665 0 0 0 .58 2.26zm8.06-1.2a2.56915 2.56915 0 0 1 -.64.75995 3.17326 3.17326 0 0 1 -2.13.81 3.25772 3.25772 0 0 1 -1.84-.56995 3.034 3.034 0 0 1 -.56-.51 1.74887 1.74887 0 0 0 -.13-.15 1.74393 1.74393 0 0 1 -.25-.36.45877.45877 0 0 1 -.07-.14 2.97817 2.97817 0 0 1 -.4-1.52 3.24339 3.24339 0 0 1 1.22-2.54 3.27748 3.27748 0 0 1 2.03-.71 3.12172 3.12172 0 0 1 1.81.56 2.78259 2.78259 0 0 1 .34.26 2.29009 2.29009 0 0 1 .23.21 3.408 3.408 0 0 1 .58.89 3.21737 3.21737 0 0 1 .29 1.33 3.14852 3.14852 0 0 1 -.48 1.68zm-.53-1.77a.171.171 0 0 1 .00995.07.749.749 0 0 1 -.75.75h-.75v.78a.747.747 0 0 1 -1.33.47.71364.71364 0 0 1 -.17-.47v-.78h-.74a.75.75 0 0 1 0-1.5h.74v-.71a.75.75 0 1 1 1.5 0v.71h.75a.74141.74141 0 0 1 .74005.68z\" fill=\"#f9278e\" data-original-color=\"_3\" stroke=\"none\" stroke-opacity=\"1\" fill-opacity=\"1\"><\/path><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce46b86 elementor-widget elementor-widget-heading\" data-id=\"ce46b86\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">7. Add On Services<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e777721 elementor-widget elementor-widget-text-editor\" data-id=\"e777721\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000223956-how-to-purchase-insurance-protection-on-easyparcel-\" target=\"_blank\" rel=\"noopener\">How to purchase insurance\/protection on EasyParcel?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188794-what-is-basic-insurance-on-easyparcel-\" target=\"_blank\" rel=\"noopener\">What is Basic Insurance on EasyParcel?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000196016-what-is-easycover-insurance-on-easyparcel-\" target=\"_blank\" rel=\"noopener\">What is EasyCover Insurance on EasyParcel?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188824-what-is-easyparcel-insureplus-insurance-\" target=\"_blank\" rel=\"noopener\">What is EasyParcel InsurePlus Insurance?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000196145-how-to-file-an-insurance-protection-claim-on-easyparcel-\" target=\"_blank\" rel=\"noopener\">How to file an insurance \/ protection claim on EasyParcel?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56bff80 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"56bff80\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3878a71 elementor-widget elementor-widget-text-editor\" data-id=\"3878a71\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/9000115867\" target=\"_blank\" rel=\"noopener\">Show All<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ed64afb e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"ed64afb\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-303c568 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"303c568\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69a43bc elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"69a43bc\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" viewBox=\"0 0 24 24\" width=\"300\" height=\"300\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><linearGradient id=\"_2\" gradientUnits=\"userSpaceOnUse\" x1=\"2.09\" x2=\"22.08\" y1=\"21.905\" y2=\"1.915\"><stop offset=\"0\" stop-color=\"#16b0e2\"><\/stop><stop offset=\"1\" stop-color=\"#6e5af0\"><\/stop><\/linearGradient><g id=\"_01\" data-name=\"01\"><path d=\"m22.52952 4.224a2.16863 2.16863 0 0 0 -2.81787-2.82031 34.67035 34.67035 0 0 0 -11.95459 8.874l-1.53806 1.93852a3.24026 3.24026 0 0 0 -.42559.63837 4.775 4.775 0 0 0 -4.2551 4.24642l-.26514 2.45507a2.8682 2.8682 0 0 0 2.834 3.19336 3.01224 3.01224 0 0 0 .32373-.01757l2.47119-.26758a4.7884 4.7884 0 0 0 4.25317-4.35919 5.53108 5.53108 0 0 0 .54908-.35175l1.96826-1.57812a34.55025 34.55025 0 0 0 8.85692-11.95122zm-2.272-1.42285a.66391.66391 0 0 1 .7251.13672.65225.65225 0 0 1 .15576.72461l-.001.00293a33.30863 33.30863 0 0 1 -6.31909 9.39441 5.49238 5.49238 0 0 0 -3.97376-3.90259 33.39567 33.39567 0 0 1 9.41302-6.35606zm-11.54978 17.22951a3.36678 3.36678 0 0 1 -1.98.94336l-2.46289.2666a1.33566 1.33566 0 0 1 -1.10691-.38962 1.36739 1.36739 0 0 1 -.394-1.12989l.26562-2.458a3.33281 3.33281 0 0 1 3.31444-2.96389c.0633-.00415.38025.00476.44971.00879a3.3337 3.3337 0 0 1 1.92822.97461 3.18362 3.18362 0 0 1 .94629 1.86523 3.30885 3.30885 0 0 1 .03467.4668 3.39235 3.39235 0 0 1 -.99515 2.41601zm4.02686-5.02539-1.69434 1.35938a4.43959 4.43959 0 0 0 -3.47949-3.42774l1.36914-1.72363c.1897-.23682.39832-.478.6156-.72082a3.97875 3.97875 0 0 1 3.95178 3.85864c-.25695.23138-.51229.45355-.76269.65417zm8.67969 3.43067-2.96 2.96a3.92911 3.92911 0 0 1 -2.74756 1.3291 3.93009 3.93009 0 0 1 -2.74805-1.3291.74992.74992 0 0 1 1.06055-1.06055c1.18261 1.18164 2.19189 1.18164 3.37451 0l2.96-2.96c1.186-1.18652 1.186-2.19824 0-3.38477l-.2077-.20483-2.428 2.42847a.74992.74992 0 0 1 -1.06055-1.06055l2.94879-2.94928.00189-.00287.003-.002.00482-.00482a1.457 1.457 0 0 1 .24218-.16089.74867.74867 0 0 1 .81836.16089c.0058.00579.00745.01361.013.01953l.72138.71191c1.77877 1.77929 1.77877 3.73437.00338 5.50976zm-18.812-7.39649a3.52446 3.52446 0 0 1 0-5.502l2.9619-2.96186a3.51979 3.51979 0 0 1 5.49512 0l.74267.74218a.75222.75222 0 0 1 -.001 1.0625l-3.69822 3.69825a.74992.74992 0 0 1 -1.06054-1.06052l3.16925-3.16925-.21271-.21259c-1.17676-1.17773-2.19727-1.17773-3.374 0l-2.96 2.96c-1.17725 1.18555-1.17725 2.19922.00195 3.38672a.74992.74992 0 1 1 -1.06445 1.05664z\" fill=\"#f9278e\" data-original-color=\"_2\" stroke=\"none\" stroke-opacity=\"1\" fill-opacity=\"1\"><\/path><\/g><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-422c5c3 elementor-widget elementor-widget-heading\" data-id=\"422c5c3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">8. Tools &amp; Widget<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f97722 elementor-widget elementor-widget-text-editor\" data-id=\"0f97722\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188800-what-is-easytrack-on-easyparcel-\" target=\"_blank\" rel=\"noopener\">What is EasyTrack on EasyParcel?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188786-what-is-tracking-sms-on-easyparcel-\" target=\"_blank\" rel=\"noopener\">What is Tracking SMS on EasyParcel?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188787-what-is-tracking-email-on-easyparcel-\" target=\"_blank\" rel=\"noopener\">What is Tracking Email on EasyParcel?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000230404-what-is-tracking-whatsapp-on-easyparcel-\" target=\"_blank\" rel=\"noopener\">What is Tracking WhatsApp on EasyParcel?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bbbaa0 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"3bbbaa0\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5abba0d elementor-widget elementor-widget-text-editor\" data-id=\"5abba0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/9000115864\" target=\"_blank\" rel=\"noopener\">Show All<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-650df73 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"650df73\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-3782fe9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"3782fe9\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21e0f65 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"21e0f65\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xmlns:svgjs=\"http:\/\/svgjs.dev\/svgjs\" id=\"_01\" height=\"300\" viewBox=\"0 0 24 24\" width=\"300\" data-name=\"01\"><g width=\"100%\" height=\"100%\" transform=\"matrix(1,0,0,1,0,0)\"><linearGradient id=\"_3\" gradientUnits=\"userSpaceOnUse\" x1=\"2.874\" x2=\"21.126\" y1=\"21.275\" y2=\"3.023\"><stop offset=\"0\" stop-color=\"#ea40ad\"><\/stop><stop offset=\"1\" stop-color=\"#9641ed\"><\/stop><\/linearGradient><path d=\"m20.945 6.75h-1.9a3.89 3.89 0 0 0 1.024-.866 3.161 3.161 0 0 0 .585-2.757 2.219 2.219 0 0 0 -1.354-1.681c-2.121-.846-5.882 1.32-7.3 2.22-1.418-.9-5.178-3.066-7.295-2.22a2.219 2.219 0 0 0 -1.361 1.681 3.161 3.161 0 0 0 .585 2.757 3.89 3.89 0 0 0 1.024.866h-1.9a1.807 1.807 0 0 0 -1.805 1.8v1.89a1.807 1.807 0 0 0 1.805 1.8h.197v8.627a1.875 1.875 0 0 0 1.873 1.883h13.754a1.875 1.875 0 0 0 1.873-1.873v-8.627h.2a1.807 1.807 0 0 0 1.8-1.8v-1.895a1.807 1.807 0 0 0 -1.805-1.805zm-7.645 1.65v2.35h-2.5v-2.35a.148.148 0 0 1 .148-.148h2.2a.148.148 0 0 1 .152.148zm5.438-5.559a.732.732 0 0 1 .454.614 1.672 1.672 0 0 1 -.292 1.491 5.268 5.268 0 0 1 -3.92 1.3h-2.23v-1.28c1.917-1.219 4.84-2.586 5.988-2.127zm-13.93.614a.732.732 0 0 1 .454-.614 1.5 1.5 0 0 1 .558-.091c1.364 0 3.773 1.164 5.43 2.218v1.282h-2.231a5.268 5.268 0 0 1 -3.92-1.3 1.672 1.672 0 0 1 -.291-1.497zm-2.058 6.99v-1.89a.306.306 0 0 1 .305-.3h6.26c0 .049-.015.1-.015.148v2.347h-6.245a.306.306 0 0 1 -.305-.305zm2 10.432v-8.627h4.55v8.85c0 .051.011.1.015.148h-4.192a.373.373 0 0 1 -.373-.371zm6.2.373a.148.148 0 0 1 -.15-.15v-8.85h2.5v8.85a.148.148 0 0 1 -.148.148zm8.3-.373a.373.373 0 0 1 -.373.373h-4.092a1.426 1.426 0 0 0 .015-.15v-8.85h4.45zm2-10.432a.306.306 0 0 1 -.3.3h-6.15v-2.345a1.426 1.426 0 0 0 -.015-.148h6.16a.306.306 0 0 1 .3.3z\" fill=\"#f9278e\" data-original-color=\"_3\" stroke=\"none\" stroke-opacity=\"1\" fill-opacity=\"1\"><\/path><\/g><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c18f23 elementor-widget elementor-widget-heading\" data-id=\"0c18f23\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">9. Rewards<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df538c9 elementor-widget elementor-widget-text-editor\" data-id=\"df538c9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000224516-what-is-easyparcel-reward-points-\" target=\"_blank\" rel=\"noopener\">What is EasyParcel Reward Points?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188867-how-do-i-earn-easyparcel-reward-points-\" target=\"_blank\" rel=\"noopener\">How do I earn EasyParcel Reward points?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000224132-how-much-is-an-easyparcel-reward-points-worth-\" target=\"_blank\" rel=\"noopener\">How much is an EasyParcel Reward Points worth?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000224133-can-i-convert-easyparcel-reward-points-to-money-\" target=\"_blank\" rel=\"noopener\">Can I convert EasyParcel Reward Points to money?<\/a><\/li><li class=\"articles__item\"><a class=\"articles__link\" href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000224134-how-to-use-easyparcel-reward-points-to-redeem-\" target=\"_blank\" rel=\"noopener\">How to use EasyParcel Reward Points to redeem?<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-563952a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"563952a\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e9acde elementor-widget elementor-widget-text-editor\" data-id=\"7e9acde\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/9000115866\" target=\"_blank\" rel=\"noopener\">Show All<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3bff837 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"3bff837\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cdfc684 elementor-widget elementor-widget-heading\" data-id=\"cdfc684\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">People Also Ask<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36e6f4c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"36e6f4c\" data-element_type=\"container\" id=\"faq-list\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5edd62 elementor-widget__width-initial faq-list elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"d5edd62\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-d5edd62\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"d5edd62\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"what-is-easyparcel-malaysia\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2241\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What is EasyParcel Malaysia?<\/span><\/div><div id=\"elementor-tab-content-2241\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"what-is-easyparcel-malaysia\"><p>EasyParcel Malaysia is a one-stop delivery service booking platform to streamline your shipping operation. Managing your shipping statuses by simplifying complicated procedures.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-much-does-easyparcel-malaysia-cost\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2242\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How much does EasyParcel Malaysia cost?<\/span><\/div><div id=\"elementor-tab-content-2242\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"how-much-does-easyparcel-malaysia-cost\"><p>EasyParcel offers various shipping options, including domestic and international services, with costs varying based on specific delivery needs.<br \/>Use the EasyParcel &#8220;<a href=\"https:\/\/easyparcel.com\/my\/quote\/\" target=\"_blank\" rel=\"noopener\">Quote &amp; Book<\/a>&#8221; tool to instantly determine the most accurate rates for any parcel.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-easyparcel-malaysia-pick-up-from-my-home\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2243\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can EasyParcel Malaysia pick up from my home?<\/span><\/div><div id=\"elementor-tab-content-2243\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"can-easyparcel-malaysia-pick-up-from-my-home\"><p>Absolutely! With EasyParcel, you can book a courier to pick up your parcel right from your doorstep.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-if-i-forgot-my-easyparcel-password\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2244\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What if I forgot my EasyParcel password?<\/span><\/div><div id=\"elementor-tab-content-2244\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"what-if-i-forgot-my-easyparcel-password\"><p>Step 1: Visit the login page.<br \/>Step 2: Click on &#8216;Forgot Your Password?&#8217;<br \/>Step 3: Fill in your email address registered with EasyParcel and click &#8216;Send&#8217;.<br \/>Step 4: An email will be sent to your inbox with further instructions on how to reset your password.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-to-withdraw-credit-from-easyparcel-br-can-i-convert-easyparcel-credits-to-money-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2245\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How to withdraw credit from EasyParcel? <br> Can I convert EasyParcel credits to money? <\/span><\/div><div id=\"elementor-tab-content-2245\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"how-to-withdraw-credit-from-easyparcel-br-can-i-convert-easyparcel-credits-to-money-\"><p>To ensure the security of our customers&#8217; accounts and to keep our priority of giving the service to all users, your EasyParcel credits are not able to be converted into money, cash or such.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-email-easyparcel-customer-service\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-2246\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How do I email EasyParcel customer service?<\/span><\/div><div id=\"elementor-tab-content-2246\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"how-do-i-email-easyparcel-customer-service\"><p>Sometimes, you need to send more information or have a more detailed issue. If that&#8217;s the case, you can always reach us by email!<br \/>Send an email to <a href=\"mailto:support@easyparcel.my\" target=\"_blank\" rel=\"noopener\">support@easyparcel.my<\/a>, and one of our friendly team members will get back to you as quickly as possible.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-payment-methods-does-easyparcel-accept\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-2247\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What payment methods does EasyParcel accept?<\/span><\/div><div id=\"elementor-tab-content-2247\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"what-payment-methods-does-easyparcel-accept\"><ol><li>Credit\/debit card<\/li><li>E-wallet<\/li><li>Offline Payment<\/li><li>Installment<\/li><\/ol><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-is-easyparcel-malaysias-delivery-time\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-2248\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What is EasyParcel Malaysia's delivery time?<\/span><\/div><div id=\"elementor-tab-content-2248\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"what-is-easyparcel-malaysias-delivery-time\"><p>EasyParcel offers domestic, international, and on-demand shipping with delivery durations that vary by courier.<br \/>To find the exact estimated shipping times for each service, please check <a href=\"https:\/\/easyparcel.com\/my\/couriers\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-rebook-a-parcel-on-easyparcel\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-2249\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How do I rebook a parcel on EasyParcel?<\/span><\/div><div id=\"elementor-tab-content-2249\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"how-do-i-rebook-a-parcel-on-easyparcel\"><p>&#8220;Step 1: Head over to the dashboard and go to &#8220;&#8221;Manage Parcel&#8221;&#8221;. From there, click on &#8220;&#8221;All Parcel&#8221;&#8221;.<br \/>Step 2: Click on \u201cRebook Parcel&#8221;&#8221;.&#8221;<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-report-my-delayed-parcel\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-22410\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How do I report my delayed parcel?<\/span><\/div><div id=\"elementor-tab-content-22410\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"how-do-i-report-my-delayed-parcel\"><p>Step 1: Log in to your account, click on &#8220;&#8221;Manage Parcel&#8221;&#8221; then click &#8220;&#8221;All Parcel&#8221;&#8221;.<br \/>Step 2: Click on the 3 lines icon and select \u201cReport\u201d.<br \/>Step 3: Select \u201cParcel Delivery &#8211; late delivery\/delivery issue\u201d from the drop-down list.<br \/>Step 4: Your report will be submitted where our customer support team will follow up with courier on the parcel status.<br \/>Step 5: Any further updates can be viewed on EasyParcel&#8217;s inquiry board which can be accessed via &#8220;&#8221;Support&#8221;&#8221;, click &#8220;&#8221;Customer Support&#8221;&#8221;.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-af9119d e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"af9119d\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bcec4e5 elementor-widget elementor-widget-n-accordion\" data-id=\"bcec4e5\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1980\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1980\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> View More <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1980\" class=\"elementor-element elementor-element-d1a0573 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d1a0573\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e337265 elementor-widget__width-initial faq-list elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"e337265\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-e337265\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"e337265\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"how-to-change-parcel-details-in-easyparcel\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2381\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How to change parcel details in EasyParcel?<\/span><\/div><div id=\"elementor-tab-content-2381\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"how-to-change-parcel-details-in-easyparcel\"><p>Unfortunately, you cannot change or edit the shipping address or details after a shipment is created. <br \/>However, you can cancel the order you just made by going to &#8216;Manage Parcel&#8217; and clicking on &#8216;All Parcels&#8217;.<br \/>Choose which parcel needs editing, click on the three lines, and click &#8216;Click Parcel&#8217;.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-are-easyparcels-packaging-guidelines\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2382\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What are EasyParcel's packaging guidelines?<\/span><\/div><div id=\"elementor-tab-content-2382\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"what-are-easyparcels-packaging-guidelines\"><p>A new and thick walled corrugated cardboard box with a good quality, sturdy packaging paper such as Kraft, is recommended for the despatch of most items. <br \/>The larger the size and weight of an item, the thicker and larger an outer box should be used.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-if-my-easyparcel-package-is-lost\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2383\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What if my EasyParcel package is lost?<\/span><\/div><div id=\"elementor-tab-content-2383\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"what-if-my-easyparcel-package-is-lost\"><p>Step 1: Head over to \u201cAll Parcels\u201d then click on \u201cParcel Status\u201c.<br \/>Step 2: Click on the 3 lines icon and select \u201cReport\u201d.<br \/>Step 3: Select \u201cParcel Lost\u201d from the drop-down list.<br \/>Step 4: Provide with the documents needed, such as item invoice, photo of the parcel content and parcel packaging.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-does-easyparcel-malaysia-work\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2384\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How does EasyParcel Malaysia work?<\/span><\/div><div id=\"elementor-tab-content-2384\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"how-does-easyparcel-malaysia-work\"><p>All bookings include pick-up service from your chosen courier without additional charges.<br \/>You can easily compare multiple couriers&#8217; rates, their service ratings, and more simply by quoting your parcel details.<br \/>You can also book to send anywhere in Malaysia or to more than 247 countries worldwide.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-to-track-parcel\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2385\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How to track parcel?<\/span><\/div><div id=\"elementor-tab-content-2385\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"how-to-track-parcel\"><p>All you need is to key in your tracking number inside the column of our parcel tracker.<br \/>Enter up to 15 tracking numbers . Separate with a semicolon (;) or return (enter).<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"why-is-my-parcel-tracking-number-not-working\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-2386\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Why is my parcel tracking number not working?<\/span><\/div><div id=\"elementor-tab-content-2386\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"why-is-my-parcel-tracking-number-not-working\"><p>Scenario 1: You insert the incorrect tracking number.<br \/>Scenario 2: Your parcel has been cancelled.<br \/>Feel free to reach out to our Help Centre or contact us here if you need help for your shipment status.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"why-is-my-parcel-tracking-number-not-up-to-date\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-2387\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Why is my parcel tracking number not up-to-date?<\/span><\/div><div id=\"elementor-tab-content-2387\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"why-is-my-parcel-tracking-number-not-up-to-date\"><p>Feel free to reach us <a href=\"https:\/\/easyparcel.com\/my\/contact-us\/\" target=\"_blank\" rel=\"noopener\">here<\/a> if your parcel status is not updated within 3 working days.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-to-integrate-with-easytrack-tools\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-2388\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How to integrate with EasyTrack tools?<\/span><\/div><div id=\"elementor-tab-content-2388\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"how-to-integrate-with-easytrack-tools\"><p>You may integrate <a href=\"https:\/\/easyparcel.com\/my\/widgets\/\" target=\"_blank\" rel=\"noopener\">EasyTrack<\/a> tools with any eCommerce builder you are using, we support up up to 80+ eCommerce Extensions.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"is-the-tracking-number-case-sensitive\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-2389\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Is the tracking number case sensitive?<\/span><\/div><div id=\"elementor-tab-content-2389\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"is-the-tracking-number-case-sensitive\"><p>No, it is not. You may key in the tracking number without uppercase\/ lowercase; it works for both.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"how-do-i-make-payments-for-orders\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-23810\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">How do I make payments for orders?<\/span><\/div><div id=\"elementor-tab-content-23810\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"how-do-i-make-payments-for-orders\"><p>Top up with any package and pay easily with EasyParcel credits. Alternatively, you can pay for orders instantly with credit\/debit cards or supported e-wallets.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1980\" class=\"elementor-element elementor-element-e62db07 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"e62db07\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d1196e elementor-widget elementor-widget-n-accordion\" data-id=\"7d1196e\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1310\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1310\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> View More <\/div><\/span>\n\t\t\t\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region region\" aria-labelledby=\"e-n-accordion-item-1980 e-n-accordion-item-1310\" class=\"elementor-element elementor-element-9082521 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"9082521\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b36bc03 elementor-widget__width-initial faq-list elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"b36bc03\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-b36bc03\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"b36bc03\" data-accordion-type=\"toggle\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"can-i-drop-off-my-parcel-instead-of-requesting-pickup\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1881\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I drop off my parcel instead of requesting pickup?<\/span><\/div><div id=\"elementor-tab-content-1881\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"can-i-drop-off-my-parcel-instead-of-requesting-pickup\"><p>Yes. EasyParcel supports both pickup and drop-off options, but drop-off availability depends on the courier selected. <br \/>Click on your preferred courier to check whether <a href=\"https:\/\/easyparcel.com\/my\/couriers\/\">drop-off is available<\/a>.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-cancel-an-easyparcel-order\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1882\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I cancel an EasyParcel order?<\/span><\/div><div id=\"elementor-tab-content-1882\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"can-i-cancel-an-easyparcel-order\"><p>You can manually cancel the order through the dashboard after logging in to your account.<br \/>By cancelling it yourself, the parcel status will be updated automatically on your dashboard and helps prevent missed responses that could affect your refund from the courier.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-use-easyparcel-on-mobile-devices\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1883\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I use EasyParcel on mobile devices?<\/span><\/div><div id=\"elementor-tab-content-1883\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"can-i-use-easyparcel-on-mobile-devices\"><p>Yes. EasyParcel is accessible via mobile browsers and mobile applications for convenient booking and tracking.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"does-easyparcel-provide-customer-support-on-weekends\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1884\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Does EasyParcel provide customer support on weekends?<\/span><\/div><div id=\"elementor-tab-content-1884\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"does-easyparcel-provide-customer-support-on-weekends\"><p>Our customer support operates on weekdays (Monday to Friday).<br \/>If you contact us over the weekend, we will get back to you within 24 working hours on the next working day.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-easyparcel-wallet-balance-be-refunded-to-a-bank-account\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1885\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can EasyParcel wallet balance be refunded to a bank account?<\/span><\/div><div id=\"elementor-tab-content-1885\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"can-easyparcel-wallet-balance-be-refunded-to-a-bank-account\"><p>Once payment for a top-up package is completed, NO refunds will be given. Your EasyParcel Credits in each EasyParcel account will remain valid only for one (1) year from the date of the previous top-up payment date (&#8220;Active Period&#8221;).<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-compare-courier-performance-before-booking-on-easyparcel\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1886\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I compare courier performance before booking on EasyParcel?<\/span><\/div><div id=\"elementor-tab-content-1886\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"can-i-compare-courier-performance-before-booking-on-easyparcel\"><p>Yes. EasyParcel shows courier ratings, delivery performance, and service coverage to help you make an informed choice before confirming your booking.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-create-a-new-booking-if-my-easyparcel-shipment-failed\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1887\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I create a new booking if my EasyParcel shipment failed?<\/span><\/div><div id=\"elementor-tab-content-1887\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"can-i-create-a-new-booking-if-my-easyparcel-shipment-failed\"><p>Yes, you can create a new booking if your EasyParcel shipment fails.<br \/>You may refer to the <a href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/solutions\/articles\/9000188781-how-to-rebook-a-parcel-\">steps<\/a> provided to proceed.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-send-fragile-items-through-easyparcel\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1888\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I send fragile items through EasyParcel?<\/span><\/div><div id=\"elementor-tab-content-1888\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"can-i-send-fragile-items-through-easyparcel\"><p>Yes, but fragile items must be packed properly and may require additional protection or insurance depending on the courier.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"does-easyparcel-allow-same-day-delivery-bookings\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1889\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Does EasyParcel allow same-day delivery bookings?<\/span><\/div><div id=\"elementor-tab-content-1889\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"does-easyparcel-allow-same-day-delivery-bookings\"><p>Yes. EasyParcel supports on-demand and same-day delivery services, depending on courier availability and selected locations.<br \/>Click on your preferred courier to check for the <a href=\"https:\/\/easyparcel.com\/my\/couriers\/\">availability<\/a>.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-is-the-process-for-submitting-a-late-delivery-complaint-on-easyparcel\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-18810\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What is the process for submitting a late delivery complaint on EasyParcel?<\/span><\/div><div id=\"elementor-tab-content-18810\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"what-is-the-process-for-submitting-a-late-delivery-complaint-on-easyparcel\"><p>You can report delayed deliveries by submitting a support ticket through the <a href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/home\">EasyParcel Help Centre<\/a> with your tracking number and booking details.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"why-hasnt-my-easyparcel-tracking-information-been-updated\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-18811\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Why hasn't my EasyParcel tracking information been updated?<\/span><\/div><div id=\"elementor-tab-content-18811\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"why-hasnt-my-easyparcel-tracking-information-been-updated\"><p>Tracking updates may be delayed due to courier system sync issues, weekends, public holidays, or transit delays.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"do-i-need-a-business-registration-to-use-easyparcel\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-18812\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Do I need a business registration to use EasyParcel?<\/span><\/div><div id=\"elementor-tab-content-18812\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"do-i-need-a-business-registration-to-use-easyparcel\"><p>No. EasyParcel can be used by both individuals and businesses. You do not need a registered company to create an account or book deliveries.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"can-i-send-parcels-internationally-using-easyparcel\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"13\" aria-controls=\"elementor-tab-content-18813\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Can I send parcels internationally using EasyParcel?<\/span><\/div><div id=\"elementor-tab-content-18813\" class=\"eael-accordion-content clearfix\" data-tab=\"13\" aria-labelledby=\"can-i-send-parcels-internationally-using-easyparcel\"><p>Yes. EasyParcel supports international shipping to over 200 countries, with courier options and pricing shown during the booking process.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"is-easyparcel-cheaper-than-booking-couriers-directly\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"14\" aria-controls=\"elementor-tab-content-18814\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Is EasyParcel cheaper than booking couriers directly?<\/span><\/div><div id=\"elementor-tab-content-18814\" class=\"eael-accordion-content clearfix\" data-tab=\"14\" aria-labelledby=\"is-easyparcel-cheaper-than-booking-couriers-directly\"><p>In many cases, yes. EasyParcel negotiates bulk rates with courier partners, allowing users to access lower prices than standard walk-in or direct booking rates.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"does-easyparcel-charge-extra-service-or-platform-fees\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"15\" aria-controls=\"elementor-tab-content-18815\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Does EasyParcel charge extra service or platform fees?<\/span><\/div><div id=\"elementor-tab-content-18815\" class=\"eael-accordion-content clearfix\" data-tab=\"15\" aria-labelledby=\"does-easyparcel-charge-extra-service-or-platform-fees\"><p>EasyParcel does not impose hidden platform fees. The price displayed during booking already includes service charges from the selected courier.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-happens-if-the-courier-misses-the-scheduled-pickup\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"16\" aria-controls=\"elementor-tab-content-18816\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What happens if the courier misses the scheduled pickup?<\/span><\/div><div id=\"elementor-tab-content-18816\" class=\"eael-accordion-content clearfix\" data-tab=\"16\" aria-labelledby=\"what-happens-if-the-courier-misses-the-scheduled-pickup\"><p>If a pickup is missed, you can submit a report through the <a href=\"https:\/\/helpcentre-my.easyparcel.com\/support\/home\">EasyParcel Help Centre<\/a> so the support team can follow up with the courier.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"does-easyparcel-support-cash-on-delivery-cod\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"17\" aria-controls=\"elementor-tab-content-18817\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Does EasyParcel support Cash on Delivery (COD)?<\/span><\/div><div id=\"elementor-tab-content-18817\" class=\"eael-accordion-content clearfix\" data-tab=\"17\" aria-labelledby=\"does-easyparcel-support-cash-on-delivery-cod\"><p>Yes. Certain courier partners on EasyParcel offer Cash on Delivery (COD) services for domestic shipments.<br \/>Click on your preferred courier to check whether <a href=\"https:\/\/easyparcel.com\/my\/couriers\/\">Cash on Delivery(COD)<\/a> services is available.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"does-easyparcel-provide-shipping-labels\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"18\" aria-controls=\"elementor-tab-content-18818\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Does EasyParcel provide shipping labels?<\/span><\/div><div id=\"elementor-tab-content-18818\" class=\"eael-accordion-content clearfix\" data-tab=\"18\" aria-labelledby=\"does-easyparcel-provide-shipping-labels\"><p>Yes. Shipping labels are generated after booking and can be printed directly from your EasyParcel dashboard.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"is-shipment-protection-mandatory-on-easyparcel\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"19\" aria-controls=\"elementor-tab-content-18819\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Is shipment protection mandatory on EasyParcel?<\/span><\/div><div id=\"elementor-tab-content-18819\" class=\"eael-accordion-content clearfix\" data-tab=\"19\" aria-labelledby=\"is-shipment-protection-mandatory-on-easyparcel\"><p>No. Shipment protection is optional but highly recommended, especially for valuable or fragile items.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-should-i-do-if-my-parcel-is-returned-to-sender\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"20\" aria-controls=\"elementor-tab-content-18820\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">What should I do if my parcel is returned to sender?<\/span><\/div><div id=\"elementor-tab-content-18820\" class=\"eael-accordion-content clearfix\" data-tab=\"20\" aria-labelledby=\"what-should-i-do-if-my-parcel-is-returned-to-sender\"><p>If a parcel is returned, you can review the reason in your parcel status and choose to rebook or contact support for assistance.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Browse our frequently asked questions to get clear answers and helpful guidance on using EasyParcel. We\u2019re here to make shipping easier for you. 1. Getting Started What does EasyParcel work? Who are EasyParcel&#8217;s courier partners? Who uses EasyParcel? Is EasyParcel a courier? Do I need an EasyParcel account before I book a parcel? Show All 2. Account How to create an EasyParcel account? How to update or change my profile details? How to update or change my email address? How to reset or change my password? How to update company information? Show All 3. Send Parcels How to send domestic parcels via Single Parcel? How to send international parcels via Single Parcel? How to send domestic parcels via FileUpload (Bulk Parcel)? How to send international parcels via File Upload (Bulk Parcel)? What can I ship? Show All 4. Manage Parcels How to change AWB Format to A4 or A6 size? How to download and print shipping documents? How to attach the AWB on the parcel after printing it out? Where can I download courier manifest as proof of collection? How can I bulk download shipping documents on EasyParcel? Show All 5. Integrate Your Stores How to integrate my store with EasyParcel? EasyStore WooCommerce How to integrate EasyParcel with WooCommerce? Magento Show All 6. Payment &amp; Billing What is EasyParcel credit? How to Top Up credit on EasyParcel? How do I top up online via credit\/debit card, online banking or e-wallet? How do I top up offline via ATM or bank transfer? How do I top up by instalment payment plan? Show All 7. Add On Services How to purchase insurance\/protection on EasyParcel? What is Basic Insurance on EasyParcel? What is EasyCover Insurance on EasyParcel? What is EasyParcel InsurePlus Insurance? How to file an insurance \/ protection claim on EasyParcel? Show All 8. Tools &amp; Widget What is EasyTrack on EasyParcel? What is Tracking SMS on EasyParcel? What is Tracking Email on EasyParcel? What is Tracking WhatsApp on EasyParcel? Show All 9. Rewards What is EasyParcel Reward Points? How do I earn EasyParcel Reward points? How much is an EasyParcel Reward Points worth? Can I convert EasyParcel Reward Points to money? How to use EasyParcel Reward Points to redeem? Show All People Also Ask What is EasyParcel Malaysia? EasyParcel Malaysia is a one-stop delivery service booking platform to streamline your shipping operation. Managing your shipping statuses by simplifying complicated procedures. How much does EasyParcel Malaysia cost? EasyParcel offers various shipping options, including domestic and international services, with costs varying based on specific delivery needs.Use the EasyParcel &#8220;Quote &amp; Book&#8221; tool to instantly determine the most accurate rates for any parcel. Can EasyParcel Malaysia pick up from my home? Absolutely! With EasyParcel, you can book a courier to pick up your parcel right from your doorstep. What if I forgot my EasyParcel password? Step 1: Visit the login page.Step 2: Click on &#8216;Forgot Your Password?&#8217;Step 3: Fill in your email address registered with EasyParcel and click &#8216;Send&#8217;.Step 4: An email will be sent to your inbox with further instructions on how to reset your password. How to withdraw credit from EasyParcel? Can I convert EasyParcel credits to money? To ensure the security of our customers&#8217; accounts and to keep our priority of giving the service to all users, your EasyParcel credits are not able to be converted into money, cash or such. How do I email EasyParcel customer service? Sometimes, you need to send more information or have a more detailed issue. If that&#8217;s the case, you can always reach us by email!Send an email to support@easyparcel.my, and one of our friendly team members will get back to you as quickly as possible. What payment methods does EasyParcel accept? Credit\/debit card E-wallet Offline Payment Installment What is EasyParcel Malaysia&#8217;s delivery time? EasyParcel offers domestic, international, and on-demand shipping with delivery durations that vary by courier.To find the exact estimated shipping times for each service, please check here. How do I rebook a parcel on EasyParcel? &#8220;Step 1: Head over to the dashboard and go to &#8220;&#8221;Manage Parcel&#8221;&#8221;. From there, click on &#8220;&#8221;All Parcel&#8221;&#8221;.Step 2: Click on \u201cRebook Parcel&#8221;&#8221;.&#8221; How do I report my delayed parcel? Step 1: Log in to your account, click on &#8220;&#8221;Manage Parcel&#8221;&#8221; then click &#8220;&#8221;All Parcel&#8221;&#8221;.Step 2: Click on the 3 lines icon and select \u201cReport\u201d.Step 3: Select \u201cParcel Delivery &#8211; late delivery\/delivery issue\u201d from the drop-down list.Step 4: Your report will be submitted where our customer support team will follow up with courier on the parcel status.Step 5: Any further updates can be viewed on EasyParcel&#8217;s inquiry board which can be accessed via &#8220;&#8221;Support&#8221;&#8221;, click &#8220;&#8221;Customer Support&#8221;&#8221;. View More How to change parcel details in EasyParcel? Unfortunately, you cannot change or edit the shipping address or details after a shipment is created. However, you can cancel the order you just made by going to &#8216;Manage Parcel&#8217; and clicking on &#8216;All Parcels&#8217;.Choose which parcel needs editing, click on the three lines, and click &#8216;Click Parcel&#8217;. What are EasyParcel&#8217;s packaging guidelines? A new and thick walled corrugated cardboard box with a good quality, sturdy packaging paper such as Kraft, is recommended for the despatch of most items. The larger the size and weight of an item, the thicker and larger an outer box should be used. What if my EasyParcel package is lost? Step 1: Head over to \u201cAll Parcels\u201d then click on \u201cParcel Status\u201c.Step 2: Click on the 3 lines icon and select \u201cReport\u201d.Step 3: Select \u201cParcel Lost\u201d from the drop-down list.Step 4: Provide with the documents needed, such as item invoice, photo of the parcel content and parcel packaging. How does EasyParcel Malaysia work? All bookings include pick-up service from your chosen courier without additional charges.You can easily compare multiple couriers&#8217; rates, their service ratings, and more simply by quoting your parcel details.You can also book to send anywhere in Malaysia or to more than 247 countries worldwide. How to track parcel? All you need is to key in your tracking number inside<\/p>\n","protected":false},"author":45,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-169533","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MY Faq - EasyParcel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/easyparcel.com\/my\/my-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MY Faq - EasyParcel\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions Browse our frequently asked questions to get clear answers and helpful guidance on using EasyParcel. We\u2019re here to make shipping easier for you. 1. Getting Started What does EasyParcel work? Who are EasyParcel&#8217;s courier partners? Who uses EasyParcel? Is EasyParcel a courier? Do I need an EasyParcel account before I book a parcel? Show All 2. Account How to create an EasyParcel account? How to update or change my profile details? How to update or change my email address? How to reset or change my password? How to update company information? Show All 3. Send Parcels How to send domestic parcels via Single Parcel? How to send international parcels via Single Parcel? How to send domestic parcels via FileUpload (Bulk Parcel)? How to send international parcels via File Upload (Bulk Parcel)? What can I ship? Show All 4. Manage Parcels How to change AWB Format to A4 or A6 size? How to download and print shipping documents? How to attach the AWB on the parcel after printing it out? Where can I download courier manifest as proof of collection? How can I bulk download shipping documents on EasyParcel? Show All 5. Integrate Your Stores How to integrate my store with EasyParcel? EasyStore WooCommerce How to integrate EasyParcel with WooCommerce? Magento Show All 6. Payment &amp; Billing What is EasyParcel credit? How to Top Up credit on EasyParcel? How do I top up online via credit\/debit card, online banking or e-wallet? How do I top up offline via ATM or bank transfer? How do I top up by instalment payment plan? Show All 7. Add On Services How to purchase insurance\/protection on EasyParcel? What is Basic Insurance on EasyParcel? What is EasyCover Insurance on EasyParcel? What is EasyParcel InsurePlus Insurance? How to file an insurance \/ protection claim on EasyParcel? Show All 8. Tools &amp; Widget What is EasyTrack on EasyParcel? What is Tracking SMS on EasyParcel? What is Tracking Email on EasyParcel? What is Tracking WhatsApp on EasyParcel? Show All 9. Rewards What is EasyParcel Reward Points? How do I earn EasyParcel Reward points? How much is an EasyParcel Reward Points worth? Can I convert EasyParcel Reward Points to money? How to use EasyParcel Reward Points to redeem? Show All People Also Ask What is EasyParcel Malaysia? EasyParcel Malaysia is a one-stop delivery service booking platform to streamline your shipping operation. Managing your shipping statuses by simplifying complicated procedures. How much does EasyParcel Malaysia cost? EasyParcel offers various shipping options, including domestic and international services, with costs varying based on specific delivery needs.Use the EasyParcel &#8220;Quote &amp; Book&#8221; tool to instantly determine the most accurate rates for any parcel. Can EasyParcel Malaysia pick up from my home? Absolutely! With EasyParcel, you can book a courier to pick up your parcel right from your doorstep. What if I forgot my EasyParcel password? Step 1: Visit the login page.Step 2: Click on &#8216;Forgot Your Password?&#8217;Step 3: Fill in your email address registered with EasyParcel and click &#8216;Send&#8217;.Step 4: An email will be sent to your inbox with further instructions on how to reset your password. How to withdraw credit from EasyParcel? Can I convert EasyParcel credits to money? To ensure the security of our customers&#8217; accounts and to keep our priority of giving the service to all users, your EasyParcel credits are not able to be converted into money, cash or such. How do I email EasyParcel customer service? Sometimes, you need to send more information or have a more detailed issue. If that&#8217;s the case, you can always reach us by email!Send an email to support@easyparcel.my, and one of our friendly team members will get back to you as quickly as possible. What payment methods does EasyParcel accept? Credit\/debit card E-wallet Offline Payment Installment What is EasyParcel Malaysia&#8217;s delivery time? EasyParcel offers domestic, international, and on-demand shipping with delivery durations that vary by courier.To find the exact estimated shipping times for each service, please check here. How do I rebook a parcel on EasyParcel? &#8220;Step 1: Head over to the dashboard and go to &#8220;&#8221;Manage Parcel&#8221;&#8221;. From there, click on &#8220;&#8221;All Parcel&#8221;&#8221;.Step 2: Click on \u201cRebook Parcel&#8221;&#8221;.&#8221; How do I report my delayed parcel? Step 1: Log in to your account, click on &#8220;&#8221;Manage Parcel&#8221;&#8221; then click &#8220;&#8221;All Parcel&#8221;&#8221;.Step 2: Click on the 3 lines icon and select \u201cReport\u201d.Step 3: Select \u201cParcel Delivery &#8211; late delivery\/delivery issue\u201d from the drop-down list.Step 4: Your report will be submitted where our customer support team will follow up with courier on the parcel status.Step 5: Any further updates can be viewed on EasyParcel&#8217;s inquiry board which can be accessed via &#8220;&#8221;Support&#8221;&#8221;, click &#8220;&#8221;Customer Support&#8221;&#8221;. View More How to change parcel details in EasyParcel? Unfortunately, you cannot change or edit the shipping address or details after a shipment is created. However, you can cancel the order you just made by going to &#8216;Manage Parcel&#8217; and clicking on &#8216;All Parcels&#8217;.Choose which parcel needs editing, click on the three lines, and click &#8216;Click Parcel&#8217;. What are EasyParcel&#8217;s packaging guidelines? A new and thick walled corrugated cardboard box with a good quality, sturdy packaging paper such as Kraft, is recommended for the despatch of most items. The larger the size and weight of an item, the thicker and larger an outer box should be used. What if my EasyParcel package is lost? Step 1: Head over to \u201cAll Parcels\u201d then click on \u201cParcel Status\u201c.Step 2: Click on the 3 lines icon and select \u201cReport\u201d.Step 3: Select \u201cParcel Lost\u201d from the drop-down list.Step 4: Provide with the documents needed, such as item invoice, photo of the parcel content and parcel packaging. How does EasyParcel Malaysia work? All bookings include pick-up service from your chosen courier without additional charges.You can easily compare multiple couriers&#8217; rates, their service ratings, and more simply by quoting your parcel details.You can also book to send anywhere in Malaysia or to more than 247 countries worldwide. How to track parcel? 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We\u2019re here to make shipping easier for you. 1. Getting Started What does EasyParcel work? Who are EasyParcel&#8217;s courier partners? Who uses EasyParcel? Is EasyParcel a courier? Do I need an EasyParcel account before I book a parcel? Show All 2. Account How to create an EasyParcel account? How to update or change my profile details? How to update or change my email address? How to reset or change my password? How to update company information? Show All 3. Send Parcels How to send domestic parcels via Single Parcel? How to send international parcels via Single Parcel? How to send domestic parcels via FileUpload (Bulk Parcel)? How to send international parcels via File Upload (Bulk Parcel)? What can I ship? Show All 4. Manage Parcels How to change AWB Format to A4 or A6 size? How to download and print shipping documents? How to attach the AWB on the parcel after printing it out? Where can I download courier manifest as proof of collection? How can I bulk download shipping documents on EasyParcel? Show All 5. Integrate Your Stores How to integrate my store with EasyParcel? EasyStore WooCommerce How to integrate EasyParcel with WooCommerce? Magento Show All 6. Payment &amp; Billing What is EasyParcel credit? How to Top Up credit on EasyParcel? How do I top up online via credit\/debit card, online banking or e-wallet? How do I top up offline via ATM or bank transfer? How do I top up by instalment payment plan? Show All 7. Add On Services How to purchase insurance\/protection on EasyParcel? What is Basic Insurance on EasyParcel? What is EasyCover Insurance on EasyParcel? What is EasyParcel InsurePlus Insurance? How to file an insurance \/ protection claim on EasyParcel? Show All 8. Tools &amp; Widget What is EasyTrack on EasyParcel? What is Tracking SMS on EasyParcel? What is Tracking Email on EasyParcel? What is Tracking WhatsApp on EasyParcel? Show All 9. Rewards What is EasyParcel Reward Points? How do I earn EasyParcel Reward points? How much is an EasyParcel Reward Points worth? Can I convert EasyParcel Reward Points to money? How to use EasyParcel Reward Points to redeem? Show All People Also Ask What is EasyParcel Malaysia? EasyParcel Malaysia is a one-stop delivery service booking platform to streamline your shipping operation. Managing your shipping statuses by simplifying complicated procedures. How much does EasyParcel Malaysia cost? EasyParcel offers various shipping options, including domestic and international services, with costs varying based on specific delivery needs.Use the EasyParcel &#8220;Quote &amp; Book&#8221; tool to instantly determine the most accurate rates for any parcel. Can EasyParcel Malaysia pick up from my home? Absolutely! With EasyParcel, you can book a courier to pick up your parcel right from your doorstep. What if I forgot my EasyParcel password? Step 1: Visit the login page.Step 2: Click on &#8216;Forgot Your Password?&#8217;Step 3: Fill in your email address registered with EasyParcel and click &#8216;Send&#8217;.Step 4: An email will be sent to your inbox with further instructions on how to reset your password. How to withdraw credit from EasyParcel? Can I convert EasyParcel credits to money? To ensure the security of our customers&#8217; accounts and to keep our priority of giving the service to all users, your EasyParcel credits are not able to be converted into money, cash or such. How do I email EasyParcel customer service? Sometimes, you need to send more information or have a more detailed issue. If that&#8217;s the case, you can always reach us by email!Send an email to support@easyparcel.my, and one of our friendly team members will get back to you as quickly as possible. What payment methods does EasyParcel accept? Credit\/debit card E-wallet Offline Payment Installment What is EasyParcel Malaysia&#8217;s delivery time? EasyParcel offers domestic, international, and on-demand shipping with delivery durations that vary by courier.To find the exact estimated shipping times for each service, please check here. How do I rebook a parcel on EasyParcel? &#8220;Step 1: Head over to the dashboard and go to &#8220;&#8221;Manage Parcel&#8221;&#8221;. From there, click on &#8220;&#8221;All Parcel&#8221;&#8221;.Step 2: Click on \u201cRebook Parcel&#8221;&#8221;.&#8221; How do I report my delayed parcel? Step 1: Log in to your account, click on &#8220;&#8221;Manage Parcel&#8221;&#8221; then click &#8220;&#8221;All Parcel&#8221;&#8221;.Step 2: Click on the 3 lines icon and select \u201cReport\u201d.Step 3: Select \u201cParcel Delivery &#8211; late delivery\/delivery issue\u201d from the drop-down list.Step 4: Your report will be submitted where our customer support team will follow up with courier on the parcel status.Step 5: Any further updates can be viewed on EasyParcel&#8217;s inquiry board which can be accessed via &#8220;&#8221;Support&#8221;&#8221;, click &#8220;&#8221;Customer Support&#8221;&#8221;. View More How to change parcel details in EasyParcel? Unfortunately, you cannot change or edit the shipping address or details after a shipment is created. However, you can cancel the order you just made by going to &#8216;Manage Parcel&#8217; and clicking on &#8216;All Parcels&#8217;.Choose which parcel needs editing, click on the three lines, and click &#8216;Click Parcel&#8217;. What are EasyParcel&#8217;s packaging guidelines? A new and thick walled corrugated cardboard box with a good quality, sturdy packaging paper such as Kraft, is recommended for the despatch of most items. The larger the size and weight of an item, the thicker and larger an outer box should be used. What if my EasyParcel package is lost? Step 1: Head over to \u201cAll Parcels\u201d then click on \u201cParcel Status\u201c.Step 2: Click on the 3 lines icon and select \u201cReport\u201d.Step 3: Select \u201cParcel Lost\u201d from the drop-down list.Step 4: Provide with the documents needed, such as item invoice, photo of the parcel content and parcel packaging. How does EasyParcel Malaysia work? 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