The explosive growth of eCommerce in recent years has made courier services become an important part of our life. Let’s admit this: you as a parcel receiver just can’t wait for the parcel to arrive the next minute after you placed an order online. You’re not alone as 96% of buyers actively track their parcel while waiting for its arrival.
Never get your customer service team or maybe yourself overwhelmed with parcel status enquiries from customers. Remember: share the tracking numbers to them and it apparently shows that a user-friendly parcel tracking tool is a must. We at EasyParcel had your voice heard and thus it is one of the main features on EasyParcel mobile app (available for iOS and Android)!
With EasyParcel mobile app, you can easily track all your shipments from over 90 courier services, such as Pos Laju, J&T Express, Pgeon and many more.
The best part is, your search results will be automatically saved on the history tab (Yay, there’s no need to key in the tracking number when you want to track on the same parcel again)!
Thinking the parcel tracking is designed for receivers only? Nay, this is important for sellers too. When you know your parcel whereabouts at any point of time after handing it over to the courier, you can contact our support team for immediate assistance whenever there is a late delivery, parcel lost or damaged in transit. Plus, notifying or providing a solution to your customers ahead can maintain a high level of customer satisfaction.
Magical Steps To Track Your Shipment On EasyParcel Mobile App
Step 1: Tap on “Track Parcel”, then key in tracking number/scan the shipment barcode that you would like to track.
Step 2: Select the respective courier and you’ll be able to view its tracking status.
Step 1: Log in to your EasyParcel account.
Step 2: Tap on “Order” and you will be able to see a list of shipments which you had sent. Click on the tracking number and you’ll be able to view its tracking status.
Simple right? Download EasyParcel mobile app today to track and trace your shipments easily!